CB Travel and Tourism Review of Holiday Factory

Holiday Factory review: Unused tour refund not received

Muruganmuthu of Sharjah, Ash Shariqah, AE

Apr 23, 2024 5:36 am EDT

Verified customer

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Holiday factory has not refunded for my unused tour since more than a month. I made several telephonic calls but they keep telling it will be refunded. Whenever I ask for refund reference they don't provide, they say you will get an email but nothing received since more than a month. Sent several emails on the subject but no reply yet. This is really bad for a customer to experience such thing.

Claimed loss: $157.5

Desired outcome: $0

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