To whom it may concern,
I am writing to file a formal complaint against a Chinese company:
Company Name: HIT Global Export (Hong Kong)
Address: Fu Li Jin Xi Business Center, No.5 Fu Chang Road, Haizhu District, Guangzhou, China
On May 30, 2023, the company shipped an order to me under tracking number 18213610LBN via Freight House Logistics. The tracking system shows that the order was delivered on June 1, 2023, at 09:44 in Lebanon. However, I never received the goods.
Despite contacting the company several times and providing:
- Shipment tracking evidence,
- My name and address as the intended receiver,
- Western Union payment receipts,
I have not received any reply or resolution.
This situation appears to be a case of fraud. I am requesting that your office investigates this matter immediately and takes appropriate legal or commercial action.
Sincerely,
Mohammad Obeid
Lebanon
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Country of complaint: China
Claimed loss: 4700
Desired outcome: 4700
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