Hendrick Automotive Group review: Revocation of acceptance – non‑conforming used vehicle

I am submitting a formal complaint along with my Revocation of Acceptance – Non‑Conforming Used Vehicle letter and my Demand for Contract Unwind and Reimbursement.
On May 3, 2026, I purchased a used 2024 Ram 1500 Big Horn with 8,232 miles from Rick Hendrick Chevrolet of Buford. During the test drive, the check‑engine light illuminated, and I immediately notified the salesman. The dealership connected the vehicle to diagnostics and stated no codes were present, attributing the issue to the vehicle sitting unused. They cleared the light and assured me the vehicle was functioning normally. After researching the matter and consulting my mechanic, I confirmed this explanation was plausible.
However, within 15 minutes of leaving the lot after purchase, the check‑engine light returned. I immediately contacted the salesman and brought the vehicle back. The dealership took possession of it, provided a loaner, and stated repairs would be completed at no cost.
As of today, the dealership has retained my vehicle for more than 90 days with no repairs completed, no estimated completion date, and a refusal to unwind the contract or reimburse the funds I have paid. On July 10, 2026, I attempted in good faith to resolve the matter and requested a contract unwind so I could purchase another vehicle without negative equity. Management insisted my only option was to trade the vehicle and assume negative equity, dismissing the applicable laws. They also provided inaccurate information regarding parts availability, which was contradicted by the service department manager.
Given the immediate defect, prolonged possession, and failure to cure, I have revoked acceptance under O.C.G.A. § 11‑2‑608 and requested reimbursement of my $1,000 down payment and three loan payments totaling $2,880. The dealership’s actions violate O.C.G.A. § 11‑2‑608, O.C.G.A. § 11‑2‑508, the Georgia Fair Business Practices Act, and the Magnuson‑Moss Warranty Act.
I have sent emails directly to both marley.[protected]@hendrickauto.com and travis.[protected]@hendrickauto.com with the full explanation which includes my formal letter and notification of Revocation.