HelloPeter.com review: I was given false information by mtn consultant

On March 2026 I received a call from mtn consultant offering me a 100gb for R389. I was not interested because I believed the money was too much for 100gb but she insisted that I will be able to change the package after 3 months for a better one the I agreed and signed up for that 100gb. Problem started when I receive 70gb in April I ignored the matter thinking maybe it's because I'm still new maybe it will be resolved the following month but I still received the same 70gb in May then I called mtn to address the issue, they promised to escalate the issue and investigate the matter then promised to give a feedback within 7days, days passed until I called seeking solution the lady who was assisting me told me that they did investigations and found out that I was given wrong information instead and for that matter she agreed to terminate my contract without charging me a cancellation fee. I waited until June to be updated or receive a communication from them but they deducted again, I tried calling them they're telling me about cancelling fee then I decided to stay with mtn not willingly but hoping maybe upgrade to the better I was told about when I took the contract but this month when I call mtn they want to charge me fee for early upgrade of which they were not transparent about at the beginning. When I demand my contract to be terminated without as we agreed in May the guy who was assisting me says he have to escalate my matter to be investigated again because he doesn't know the outcome of the first investigation and it will take another 7days.