HelloFax’s earns a 4.3-star rating from 6 reviews, showing that the majority of users are very satisfied with online faxing services.
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You don't own your fax number once you port it to hello fax
This is the second year I have had Hello Fax. As a company, you would expect them to notify you as a consumer that you account is up for renewal, before it is downgraded. Furthermore, you are not told that once you are down graded, you would loose all access and rights to a phone number which you paid to get ported to their service. Inaddition, if you want to get your number back, you have to pay them $60 to get you number and in addition you have to pay to renew for the additional year of service.
Is HelloFax legit?
HelloFax earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Hellofax.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hellofax.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
HelloFax as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
The HelloFax website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
We looked up HelloFax and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- HelloFax protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to HelloFax. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About HelloFax
Here is a comprehensive guide on how to file a complaint or review about HelloFax on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with HelloFax in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with HelloFax. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint or review about HelloFax on ComplaintsBoard.com.
Overview of HelloFax complaint handling
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HelloFax contacts
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HelloFax social media
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