Hankotrade’s earns a 2.5-star rating from 2 reviews, showing that the majority of traders are somewhat satisfied with trading platform and services.
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A Reliable Broker with Exceptional Customer Support
As someone who values transparency and efficiency in trading, my experience with Hankotrade has been quite positive. The platform's advanced features and user-friendly interface, especially the Hanko Act Trader, have truly enhanced my trading journey. What sets Hankotrade apart is their exceptional customer support team. I had the pleasure of interacting with Summer Terry, who promptly addressed my concerns and provided effective solutions. It's reassuring to know that Hankotrade values its clients and strives to deliver a top-notch trading experience. I highly recommend Hankotrade to anyone seeking a reliable broker with excellent customer service.
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Pros
- Tight spreads from 0.0 pips
- No dealing desk intervention
- Fast execution & low latency
- Multiple account types offered
- 24/7 customer support service
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Cons
- Limited Regulatory Oversight
- No Major Bank Partnerships
- Narrow Asset Offering Range
- No Proprietary Trading Platform
Hankotrade complaints 1
20k withdrawal being denied for no reason - no response from support for 1 week!
I placed a withdrawal request of 20,000 USD on Tuesday (28 December), and my withdrawal was delayed for 2 days without any explanation. The next day (Wednesday 28 Dec) I noticed that they had simply "DENIED" the withdrawal - still without ANY response from either of their 2 support email addresses ([protected]@hankotrade.com and [protected]@hankotrade.com...
Is Hankotrade legit?
Hankotrade earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Hankotrade. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Hankotrade has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Hankotrade has claimed the domain name for hankotrade.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Hankotrade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hankotrade.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Hankotrade have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Hankotrade protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Hankotrade has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- The registrar associated with Hankotrade has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
- We have identified high risk financial services or content on Hankotrade's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
- Hankotrade offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
About Hankotrade
Here is the guide on how to file a complaint against Hankotrade on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Hankotrade in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Hankotrade. Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, company's response, and personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Hankotrade on ComplaintsBoard.com.
Overview of Hankotrade complaint handling
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Hankotrade contacts
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Hankotrade phone numbers+971 4332 5768+971 4332 5768Click up if you have successfully reached Hankotrade by calling +971 4332 5768 phone number 0 0 users reported that they have successfully reached Hankotrade by calling +971 4332 5768 phone number Click down if you have UNsuccessfully reached Hankotrade by calling +971 4332 5768 phone number 0 0 users reported that they have UNsuccessfully reached Hankotrade by calling +971 4332 5768 phone number
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Hankotrade emailssupport@hankotrade.com98%Confidence score: 98%Support
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Hankotrade addressOffice Number 2802, Citadel Tower Business Bay, Dubai, United Arab Emirates
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Hankotrade social media
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