I asked for a trim of the sides of my hair, let the rest grow out I asked. The Beautician was intimidating but I did say something when she started to cut the top and bottom of my hair. She continued to cut despite me saying something and took her time to respond, kind of crazy and said she couldn't trim the sides unless she cut the rest of the hair! I was dumbfounded but what could I do. She had already started. She didn't even crack a smile and said less than 10 words during the whole hair cut and spoke only when I said something. I had to ask her 2-3 times to cut above my ears before she finally did so. Finally I recognized her as the manager I had a haircut there with before who now imposed herself on me when I came in and told me she was going to cut my hair instead of the girl who said she was going to cut my hair saying we were all her customers anyway, suggesting that she was the ultimate boss! She was very intimidating and cold, and I left there with the ugly hair cut I was trying to grow out! I will never go there again! Date time 1/17/2024 at 3 p.m.
Claimed loss: $40 and 2 months of hair growth. Looking terrible for legal appointments.
Desired outcome: A trim of the sides.
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