Guardian Roofing Of North Carolina
reviews and complaints

I love this company. They did a fabulous job on my roof. They did the job in a timely and efficient manner. They left my property neat and tidy. They were very nice young men. This was a very pleasant experience.

The Guardian Roofing team was great from begging to end. They communicated well, talked through the options, and helped us get the roof paid for through insurance. Their work is also guaranteed for 10 years on the installation. Highly recommended and professional.

Mr Guardian Roofing Of North Carolina and his team of professional roofers were amazing. They showed up on time and completed the job as promised! They left the grounds in better shape than it was before they got there (completely clean)! Would definitely recommend them for any roofing needs, residential or commercial!

The work was excellent, and the owner, John Smith, takes personal pride in everything from beginning to end so everything scheduled was met and exactly on time. In fact, the company delivered more than promised. If you need anything relating to your roof, I highly recommend Guardian Roofing of NC.

I highly recommend Guardian Roofing. They are a professional company who sets a high bar. From sales to installation to clean up, I was very pleased with a job well done. No nails or trash left behind and my roof looks great. We get lots of compliments on it. Thanks to Guardian Roofing for a great job.

Very happy with this company. They arrived around 7:00 to tear off the roof and had it completed by 3:00 the same day, including disposal of all debris and cleanup. I worked with John Smith and he was outstanding. Answered all questions and completed all the paperwork that was involved. Highly recommend!

Excellent service! The owner, Guardian Roofing Of North Carolina, was professional and involved in the process from beginning to end. He met with the insurance adjuster when they came to the house and kept me up to date with everything. His crew was also polite and professional. They finished doing an installation in one day and the finished job looks great! Highly recommended.

The work Guardian Roofing Company did replacing our roof was beyond excellent. Not only were the salesmen knowledgeable but were very professional. The work crew were excellent at there job. The roof looked great and the clean up was done in a fashion that you couldn't tell they had been there. I would recommend this company to anyone that needs any roof work done.

Absolutely AWESOME COMPANY! Guardian Roofing Of North Carolina was friendly and professional and handled the entire process from start to finish with such ease and kept us informed at all times. The work they performed was EXCELLENT, the roof looks amazing! One of the nicest things about this company was the follow up after the work was completed. Guardian Roofing Of North Carolina and their team are the best in NC. Can't say enough nice things about them! We are one very happy customer!

Would absolutely recommend Guardian Roofing.
John Smith was on top of this project the entire time; great customer service, terrific follow up, professional and committed to delivering an excellent finish product.
Guardian came recommended to us, so when we saw the potential problem, we immediately reached out. He was responsive, came over the next day, jumped up on the roof, wrote a detailed report, and as a claim specialist, worked with our insurance company directly. The house looks great!

Guardian Roofing Of North Carolina was very knowledgeable not only about the damages to the current roof, types of roofing materials and installation; but also with the insurance side of things. They worked with me through the entire process. The crew was very nice and professional. They worked around the clock and did an excellent job with the cleanup as well.
I also had some old boards from a previous deck job and Guardian Roofing Of North Carolina even took that to dispose of it without hesitation. I would definitely recommend this company to anyone that need any roofing work done.

Very happy with quality and workmanship of the roofing instillation. The owner was polite and very pleasant to work with. He identified extensive hail damage on our roof and was very knowledgeable about the insurance process. He worked on our behalf with the insurance company and met onsite with the adjuster. Crew arrived on time, on scheduled day and completed job by early afternoon. Was careful to protect landscape and cleaned up. Owner made sure we were 100% completely satisfied with our new roof when job was completed. Would definitely recommend and use again.

Was please with my roofing job by Guardian Roofing of NC. They were very professional and courteous. John the rep was very informative on how the process works and had taken the time to explain the process with the insurance company. The owners Mark & Sarah made sure everything was going as plan and made sure all my concerns were met. Their roofing crew was efficient and completed the job the same day. They cleaned up the area well after they finished. I would highly recommend Guardian to anyone who is looking to repair or replace their roof. Great Job guys ! Thank You !

From the first day of meeting John, their Charlotte area manager, who started our relationship with a full roof assessment, through completion of our roof replacement, overseen by Mark, one of the company owners, each day of construction, we were impressed with Guardian's approach, professionalism and execution. The project started and was completed on schedule. The crew executed their work with confidence, safety mindedness and professionalism. We are absolutely sure that it was installed correctly and will never cause us concern, something we can sleep on. Without a doubt we would recommend Guardian Roofing of North Carolina to replace or install your roof.

I'm so glad Guardian Roofing of North Carolina came by and offer to check my roof for potential damage. I was not aware that my old roof needed to be replaced. I was very impressed with their sales rep., and the owners John and Jane know how and ability to work with the insurance. They handled the claim from inspection to completion, without my involvement at all. It would be impossible for a lay person like me to do that by myself.
On the day of installation the owners John and Jane spent several hours with the crew making sure everything is going smoothly.
The crew was very professional. They cover all bushes around the house and did a great job cleaning up after the job was completed.
I highly recommend Guardian Roofing of NC.

I was and still am totally impressed with the service and professionalism of Guardian Roofing Company in Raleigh. Our roof needed to be replaced and due to the pandemic our funds were low. We really didn't know how we could even afford it. We were in shock when the team at Guardian Roofing informed us that our insurance company approved a new roof. We felt so blessed and they explained every step of the process from start to finish and they handled all of the details with our insurance company. They made the process effortless and stress free!.

Communication was courteous and efficient and everything was done in a timely manner. I couldn't have asked for a better outcome. The work crews were equally professional, courteous and efficient. Guardian Roofing was outstanding from start to finish! I am totally impressed with Guardian Roofing Company and so are my neighbors. We referred them to Guardian Roofing and they were able to get a new roof also. Happy Happy customers!