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CB Department Stores Review of Great Lakes Crossing
Great Lakes Crossing

Great Lakes Crossing review: Disrespectful employee

J
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8:53 pm EDT
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I took my two daughters and two friends to Great Lakes Crossing in Auburn Hills Mi today to have a girls day. We walked into the Kids Footlocker store and we were greeted and I said that we were just looking around and everything was good. My daughter found a shoe and asked the sales lady if she could get a size four or five and the lady down right nasty with my 11 year old daughter asking her well what size do you need four or five and my daughter said she wasn't sure, so the sales lady proceeded to ask her what size shoes does she have on and my daughter said a size five and the lady said well why would you tell me you needed a four if you have size five on now. The way she spoke to my daughter was embarrassing and to be completely honest just horrible and made her feel like a piece of trash.

Unfortunately I didn't get her name because after she belittled my daughter it was hard for me to keep my mouth shut and not tell her how I really felt.
There were only two employees a male and a female and it was the female who pulled this crap. She was dark skin with curly hair and glasses. I'm still in shock and amazed at the way she treated us, I've never talked to my daughter like this or will I ever and she had no god-damn right to get in her face and speak the way she did to us.

This is the info-

Sunday March 28, 2021
11:30am
Great Lakes Crossing
4000 Baldwin Road
Auburn Hills, Mi 48326
[protected]

I would appreciate a response and to be honest with you, I'm not sure that we will ever go to a footlocker store again due to this uncalled for incident.

Thank you,

Jenni Getzschman

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