Great Canadian Dollar StoreDiscrimination


I am banned from a dollar store because I’m a white female in my 20’s.
Two years ago, I moved into the Stinson neighbourhood, an up and coming area just outside of the downtown core. I am a firm believer in supporting local business and have been doing so, problem free, up until now when I had the most unpleasant experience at the Great Canadian Dollar Store, 447 Main St. E.
Within the past two weeks, I purchased many items from this store to get me started in organizing my home office. Nearing completion of this project, I popped down to this dollar store to buy some labels and a ruler. I found these items quickly in the first isle and had been in the store for less than one minute when a man approached me, snatched the items from my hand and ordered me to leave. I was told that I was banned from the store because he had video camera pictures of me “causing trouble”. I requested to see these pictures because I knew I had never done anything wrong. He pulled out a binder and flipped through dozens of surveillance still shots. He stopped at one to show me; a picture of a girl in her twenties with a similar build. I pointed out the differences in appearance, my short black hair, her long hair with blonde streaks. He slammed the book shut. Mohammed, as he identified himself, said “I’m not accusing you of being a shoplifter but I have pictures of girls causing trouble. You make me feel uncomfortable so I am telling you to leave.” My call to the customer representative in head office, Victoria, B.C. offered apologies but confirmed that Mohammed was the store owner and had the right to order me out. If Mohammed bans the paying customers like me from the premises, he won’t be in business long. I will find other businesses to support. I wonder though, what will happen to all the females like me, a fully employed home owner, who wish to make purchases in Hamilton establishments if all the stores exercise their prejudices against groups of customers without reason?


  • Cr
    crash350ns Jun 07, 2009

    I have had a problem with the Great Canadian Dollar store in Barringnton, Nova Scotia.My daughter and her friend were accused of shoplifting.The mananger of the store called me at 8:13 pm 06/06/09 and accused my daughter of stealing and told her she had an hour to bring the items back.It seems the the real ones shop lifting were using my daughter and her friends names.I talked to the mananger Bill Giruin on the phone his attitude was that i have money and you are dirt.A few days later he found out that he was wrong and offered a second hand appolgy through a store employee.If he wasnt this to be accepeted he will have to meet with me(mr.dirt)in person and look me in the eye and do the appolgy himeself.
    clay smith
    Shag Harbour Shelburne Co.
    Nova Scotia B0W3B0
    [email protected]

    0 Votes
  • Be
    berrylicious Jun 08, 2009

    I agree i think that if he is going to do that he should be man enough to apologize in person not through somebody else. that comment was to the shoplifting comment.

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem