The complaint has been investigated and
resolved to the customer's satisfactionResolved Go Configure — Horrible installation and customer service
resolved to the customer's satisfaction
Go Configure is a very difficult company to work with. I paid them to assemble a playground set for my children. The rock wall fell off 2 days after installed. Bolts, screws, and pieces are falling off and not even screwed into the wood. I called the company and sent them pictures. They advisded me that they did a "horrible" job and would replace entire unit and reassemble. Two weeks later and many many phone calls, still no action. They keep saying they are going to fix it but have not even order new unit yet, 6 weeks since start and nothing. Only wanting what I paid for: a properly assemble Sky Fort swing set.