I ordered sea glass tree ornaments that were never delivered. Company claimed they were delivered 10/21; however when I followed up with the post office they have no records and said tracking number provided is missing 3 digits. I have contacted Glowfip and they claim it’s between me and the shipping company. Glowflip provided shipping method to USA not me. They advised it’s not their problem but between me and the shipping provider.
Country of complaint: United States
Desired outcome: Refund
Same thing happened to me. Item never delivered, when I followed up they said it was between me and shipping company. I asked for refund or to resend the original item, but no satisfaction or follow up from company. Company appears to be Chinese. Unhyy Tech Co.Ltd. Tracking service also appears to be bogus. I recommend filing a claim with whoever financed the transaction (like bank, credit card company or Paypal.