Calling about if a medicine came in. First could not understand what he was saying. Then I asked to talk to someone else he said no. He's always rude and nasty. I only like dealing with Mary, she always goes out of her way to help you. I don't understand why they keep a manager like that. It makes me want to go somewhere else. Hate going there when he's there. This hasn't been my first time dealing with him. But I always brush it off. I can't know more. He's absolutely horrible.
Desired outcome: Get rid of him