ggwcustomerservice.comReceived DVDs without ordering them

B
This review was posted by
a verified customer
Verified customer

I am disgusted to have received two DVDs from GGW without placing an order and want to return them at their expense. Any ideas on how to do this, since I opened the package expecting another item I ordered?

Responses

  • Li
    Liz Houchen Nov 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I did not order these videos, nor do I want trash like this in my home with my young sons!!!

    0 Votes
  • Jo
    joyce hunter Nov 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I agree with the other comments I did not order this and do not want it now do I return this package I hope it's not charge to my account by any means of someone will be in contact with your company.

    0 Votes
  • Wa
    WAYNE T NORTON Nov 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    DID NOT ORDER THESE CDS I WILL KEEP THE ONES I GOT BUT DON'T SEND OR BILL ME FOR ANY MORE.

    0 Votes
  • Li
    linda Alamina Nov 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have received these DVD and I never ordered them! I don't want to keep them because I know somehow I would see a charge on my bill. I would like someone to contact me so I can return this item! I don't ever watch these kind of DVDs. Please reply so I send back to your company at your charge!!! I don't want these movies in my house and wouldn't purchase theses movies online either or buy them at all!

    0 Votes
  • Mi
    Milton Emery Nov 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Received these DVD's at my father's house in MY name- I was embarrassed to find out what the package included 2 of these movies I DID NOT ORDER!! Disgusted!!! HOW DO I SEND THESE BACK??? HOW DO I MAKE SURE I AM NOT CHARGED FOR SOMETHING LIKE THIS???

    0 Votes
  • Sm
    Smithson Smith Nov 15, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also did not order any items form this company yet I received two girls gone wild videos. If I find ANY charges on my credit accounts then my lawyer will earn some of that money I pay him monthly!

    0 Votes
  • Ch
    charmaine overton Nov 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also receive these filthy dvds. I would also like to know if I am being charged and if so what is being billed.

    0 Votes
  • An
    andrew j rivers Nov 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I received these two filthy dvd's today without ordering them and was billed $i.00 (one dollar on my credit card. Refund my money and stick the dvd's up your nose and do not send any more. I am consulting my lawyer in the morning.

    0 Votes
  • Lu
    Lucy Legrand Dec 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I cannot believe that there are such sick demented individuals that would send such filth into a person's home when they were not ordered or wanted!!! And then to have the nerve to charge my account for them!!! Need to explore if there are legal recorses that could and should be taken to ensure practices such as this no longer are allowed!!!!!

    0 Votes
  • Mi
    Michael green Dec 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I didnt order these DVDs and dont want to be billed for them.

    0 Votes
  • Ma
    mary wedgeworth Dec 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    dear sirs,
    i recieved two dvd;s from you that i did not order.you charged them to my creidt card without my permission .i am very upset that you can do that without my permission. when i get my next bill i will surely hope that i will have a credit not another charge from your dvd.'s.i would like to know how you got my credit card number when i have never order anything on line and used this specific credit card for anything. i hope to see a credit on my next statement from my card not another charge.the dvd's are being mailed back to you unopened.

    thank-you
    MARY WEDGEWORTH.

    0 Votes
  • Mi
    Michael Leckie Dec 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    you have charged my account for $26.98. I did not order anything from you people. How did you get to my account? I ordered a product from a company who told me I will receive two CDs for free with my order. Now you send me a CD and charge my account,which I did not order.I am returning your CD,you will credit my account for $26.98.I will be taking this matter further if you do not comply.This is piracy,and fraud.

    0 Votes
  • De
    Dennis K. Boone Dec 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Stop DVD from coming to this customer.

    BOTH YOUR PHONE AND E-MAIL SERVICE ARE DIFFICULT TO USE.

    0 Votes
  • Th
    Thaddee Lebel Dec 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I received three video's which I didn't order and my credit card was charged 26.98 so please credit my account as I do not want that trash and am returning those video's.

    Please DO NOT send anymore of those videos and please credit my account.

    Thank You,
    Thaddee.

    0 Votes
  • Ri
    richard libensperger Dec 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    these ### keep sending my wife there pron trash. charging her C C BUT JOKE IS ON THEM CC WIPES OUT THE CHARGE.

    0 Votes
  • Ma
    Martha Ann Hill Dec 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have NEVER ordered any material from your company and am EXTREMELY insulted at receiving this trash in the mail. PLEASE consider this my official request to have my name removed from your list as well as all information regarding me. Upon advice of my attorney, if my name is not removed and this trash stops coming to my home , as well as any charges to my account refunded, I will begin legal action. I will also report your company to the Better Business Bureau. I anxiously await your immediate attention to this matter. How dare you distribute this garbage without concent! I am sending an official letter to the return address on this unopened package. I trust this will complete my transaction with you.

    0 Votes
  • Kr
    Kristina Dec 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am really pissed off! These people sent two DVDs using our account information with no permission. They used my husbands account info, and used my first name to send it to us. They didn't even get my name right. The name that they sent it to does not even exist. As far as I'm concerned, they are stealing.

    0 Votes
  • To
    Tom Halsey Dec 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have called twice to cancel this product but continues to arrive monthly. Please discontinue this practice amd credit my VISA card. Thank you.

    0 Votes
  • Vi
    Vincenza Peters Jan 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Someone is being very "cutsie" here and needs to clean up their act. I did not request nor desire these filthy video's. To have them sent without my permission does not create an obligation on my part to return them unless you pay the shipping. So far three have been sent and do not send any more.

    0 Votes
  • Ma
    MAXWELL MAYES Jan 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    PLEASE DISCONTUE SENDING GGW VIDEOS TO MAXWELL MAYES 16771 CARMEN AVE, FORT MYERS, FL. 33908

    0 Votes
  • Al
    Allan Salvador Mar 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I'm returning these two ggw dvd and i'm not satify with it, mailed the two dvd last week and please return my credit to my credit card. I f you have question please call me at [protected].

    Thank you Allan.

    0 Votes
  • Ca
    catfish09 Mar 10, 2008

    i was delivered an extea ggw dvd. why? and my name is even spelled wrong. so how did ya put it on my account if my name was spelled wrong? and i better not be getting charged cause all i ordered was the special for $9.99.my name is not spelled christhel eurris.

    0 Votes
  • Sh
    shirley martinez Mar 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hello! I have been receiving these dvd from ggwcustomerservice.com and I dont even know if my credit card is charged for this. When they come I throw them out I am a Christian and dont watch those kind of things.

    I did not know what to do, I was so shocked when I said one day let me open it and see what it is about, and you know what? I dont even have a DVD can you believe that?.

    I would like to get some answer on how to stop this thing from coming to my home and soon.

    A phone number were I could call to cancel and rather I was charged for them.

    Thank you!

    Shirley

    0 Votes
  • Da
    Daimon Oberholtzer Mar 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Someone stole my credit card information and I got the same thing as the others here. I looked up the WHOIS information on the ggwcustomerservice.com registration and found the following information listed as the registrants contact information:

    Registrant:
    MRA Holdings
    PO BOX 150
    HOLLYWOOD, CA [protected]
    US

    Administrative Contact :
    MRA Holdings
    [protected]@mantraent.com
    PO BOX 150
    HOLLYWOOD, CA [protected]
    US
    Phone: [protected]
    Fax: [protected]

    Technical Contact :
    Network Solutions, LLC.
    [protected]@networksolutions.com
    13861 Sunrise Valley Drive
    Herndon, VA 20171
    US
    Phone: [protected]
    Fax: [protected]

    0 Votes
  • Om
    O Mitchell Mar 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Received videos w/o ordering them

    0 Votes
  • Fr
    Fred Mar 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I recieved a package with 2 GGW videos I did not order. Several days later I recived a box full of them! WTF??

    0 Votes
  • Ji
    jim condurelis Mar 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    When these thieving ### get a taste of MY FL.Senator's wrath, and the JUSTICE DEPT.S SUPPEANA, they may stop the B S of mailing tapes I don t order!

    0 Votes
  • Ki
    kim pickett Apr 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also received these videos without my consent and now have to pay to return them - I also think they are disgusting. I will block them from ever using my amex again and see if amex can handle this for me.

    0 Votes
  • Ve
    vernon mccall Apr 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received this dvd and I did not order it.I want any money taken from my account put back and don"t send me anymore. Since you sent this you must have all the information needed to stop it and reverse it. And when you send me a return envelope postage paid I will return this peice of garbage.until then my attorney will hold on to it.

    VM

    0 Votes
  • Sh
    shawn gauthier Apr 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i didn't order these dvd..girls gone wild..
    i want my money back

    0 Votes
  • Jo
    j Oldaire Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I do not want any more dvd's sent to my house. I do not want any money taken from my account. This entire process is dumb and childesh. There is no possible way to reach you to get this matter resolved, except to write a letter to post. DUMB!

    0 Votes
  • Pa
    Paige Apr 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I did not order these dvd's. I have a 16 month old in this house-the last thing I would ever want in my house is cr*p like this!!! It is pure filth and I want my money back now!!! I have contacted a lawyer friend of mine and he will be helping me out here!!!

    0 Votes
  • Wi
    williamschauer Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    same as above, getting dvds without ordering them with no real recourse, what is the corp. name so i can dispute any credit card charges seen, email me

    0 Votes
  • Di
    Disgusted Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was alerted by my credit card company about a possible fraudulent charge to my account, and a week later I get a set of smut DVDs sent to me house. This is obviously some sort of scam - how the hell did they ever get my credit card number?!

    0 Votes
  • Kr
    kristen Apr 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    igot dvds ididnt even order that are disgusting porno and im not paying for this so im sending them back and dont expect money because ididnt even go on a website 2 order . nor would i ever order those kind of dvds really what if a little kid seen that . but if there approatie iwouldnt mind but there not so stop sending them really.

    0 Votes
  • Il
    Ilya Apr 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received this crap today, check my credit cards but did not find any charges yet. Does anyone have an experience how to return this crap back where it came from without paying expenses for shipping from my own pocket?

    0 Votes
  • Er
    Ernest McLean May 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I called the customer service and had a bad experience with them.

    After holding the line until my call was taken, I was then shut off altogether without talking to anyone.

    I called back and had the same experience. In fact I was 30 minutes or more trying to get through to
    an operator.

    I was sent a package that I did not want and did not order. Then my account was charged for the package that was sent.

    It appears to me that, that is very poor business!!! If I would have pulled that kind of activity while I was a principal, I would have been fired immediately.
    Ernest McLean

    0 Votes
  • Am
    Amy May 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am incredibly bothered by this! I just received two of these crappy DVDs. If I watched this sort of thing, it would not be GGW. If I get charged for this, I WILL contact the Better Business Bureau. I am contacting the CC company to report a fraudulent charge. I will be returning these to the address I found on line, but I would like to actually talk to a person.

    0 Votes
  • Ef
    Efrain Crespo May 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Similarly to all the comments above, I have also received several of these videos and also am disgusted with having such material in my house. I have not nor will I ever request such garbage to be sent to me. This is absolutely unacceptable and do not want any more of these videos to be sent to my house from now on. If such things continue to happen, I will seek to take legal action on the situation. Thank You.

    0 Votes
  • Ju
    Julie Latham May 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received 2 DVD's & did not order them. I would never order this disgusting trash. I was expecting another package so I opened it & I refuse to send it back at my expense. I demand that any charges that you may have made to my credit card be immediately taken off! Obviously you have my name & address so I AM DEMANDING THAT YOU SEND ME A LETTER VIA US MAIL EXPLAINING THAT YOU HAVE NOT MADE ANY CHARGES TO ANY OF MY CREDIT CARDS.

    0 Votes

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