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ggwcustomerservice.com review: Received DVDs without ordering them 63

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12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I am disgusted to have received two DVDs from GGW without placing an order and want to return them at their expense. Any ideas on how to do this, since I opened the package expecting another item I ordered?

63 comments
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Sharon Bass
May 22, 2008 8:14 pm EDT

I did not order these videos would like to be credited any charges you made to my Visa, and a paid postage sticker so I could send them back...Thank you Sharon Bass at 995 Shaver Ct. Simi Valley California 93065

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Sharon Bass
May 22, 2008 8:21 pm EDT

I did not order these girls gone wild videos and expect to be taken off your mailing list plese send a return envelope with postage to 995 Shaver Ct.Simi Valley california 93065, also please reimbuse me for any and all charges to my account...Thank you Sharon Bass

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dduurrpp
May 23, 2008 7:50 pm EDT

I will find a way to find out who you are, You sent and billed my minor son for your smut. I will be contacting the Attorney
General in the state you operate in. Get ready, Here I come!

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Jerryl D Loy
May 24, 2008 9:21 am EDT

I ordered 2 dvds about 2 or three months ago. Since when i have recieved 2 or three more that I didn't order. Please stop sending dvds. I am not going to pay for them.

Thanks,
Jerryl Loy

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david and jean johnson
Jun 03, 2008 8:52 pm EDT

i cant beleive that this kind of SH-- IS BEING made this is child pron i called the cops and let them know that this TRASH was sent to my house without my permission im a very stright laced ladie with small children in this house i wont this stuff trashed they said to send it back so how do i do that companies like this should be shut down after talking to our air force lawyer andnmy personal lawyer they told my to so take my off your list tell me how you got my information to send this trash to me

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Pam
Jun 13, 2008 5:58 pm EDT

My original order for my husband was received. Then it was received again- (it was duplicated and I was charged twice!)
Order # (?) Z-M148 and Z-M149

Now, I received another video, and it's duplicate, in the mail that I did not order. If I am on some type of subscription, I should not be and want to be taken off immediately!

There is no invoice or paperwork with these packages to reference order #'s, customer #, etc. I am returning the videos and I expect the charges to be credited back to me at once!

You no longer have my permission to debit any funds from my bank account from this point forward!
DO NOT SEND ME ANY MORE VIDEOS!

If there is anything else that I need to do on this end to stop this, let me know, right away!

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Noretta Anderson
Jun 13, 2008 7:17 pm EDT

I'm want all info. on the 3 DVD's that were mailed to my house.

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gbanks
Jul 03, 2008 10:14 am EDT

I have returned about 8 to 10 of these videos, marked cancel, never ordered. I keep getting them and also the continued charges. I have never ordered pornography and am embarassed that anyone would even see my name on this trash. I'm notifying the postal inspectors and anyone else who might help to stop this unwanted pornography. Like the others who have voiced their opinions, my family and I considered these videos totally disgusting and unacceptable of any worth whatsoever. We hope that any female whose morals are so low and self esteem so bad can get help for themselves and I would love to know that the producers of this filth could get time in jail to think over how many people, including children and families can be damaged and hurt from these deplorable images.

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John Michael Maher
Jul 12, 2008 8:32 am EDT

I have had this same exact problem. I recieved an entire collection of movies without even ordering them. I want all of these DVD's out of my house at your expense. Dont send them to houses that never ordered them in the first place.

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Roger Piel
Jul 15, 2008 5:25 pm EDT

Please email me and let me know how to stop the DVDs from coming . I want to cancel the order .

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Nelson Corado
Sep 02, 2008 10:09 pm EDT

AM ABSOLUTELY FURIOUS THAT I GOT BILLED FOR AND SENT DVDS OF THIS PORN TRASH THAT I ABSOLUTELY DID NOT ORDER AND DEFINITELY DO NOT WANT IN MY HOME. THESE PEOPLE OUGHT TO BE PUT IN JAIL FOR SHOWING THIS CRAP ON T.V., TRYING TO SELL THE ADS ON T.V. AND SENDING INNOCENT PEOPLE THIS TRASH THAT THEY DID NOT EVEN ASK FOR.

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Nelson Corado
Sep 27, 2008 1:15 am EDT

WE CONTINUE TO GET THIS CRAP IN THE MAIL AGAINST OUR WISHES OR AUTHORIZATION. IF THIS DOES NOT STOP WE WILL SUE GGW AND HAVE THEM ALL THROWN BACK IN PRISON WHERE THEY BELONG-------- SICKOS.

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robert baronick
Oct 01, 2008 4:08 pm EDT

PLEASE DISCONTINUE SENDING GGW VIDEOS TO 46DINSMORE AVE BURGETTSTOWN PA 15021

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Timothy Dodd
Oct 23, 2008 3:06 pm EDT

I have also been charged 26.98 from this company and did not authrize them to charge me for these charges.I am going to my bank to have them blocked and if need have account number changed.This is ridicolous and i will not put up with it.
Dont charge me again or mail me anything.Thanks.

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John P. Vanderveen
Nov 01, 2008 8:52 pm EDT

To Customer Service,

I have received some recent videos and did not order them. I do not wish to receive these any more and not to charge my credit card again. I did try to reach you by phone and was not able to get through to you. Please stop these mailings to my home immediately and I would like confirmation by email that you have done so. Also the name that you have had on my account was spelled as John Banderben. I don't know of anyone by that name. Please correct any errors. Thank you for your time and have a good day.

Sincerely,

John P. Vanderveen
15130 Lake Ave.
Grand Haven, MI. 49417

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Janet Glazier
Nov 13, 2008 3:22 pm EST

DVD WAS SENT TO Chris Nash thru my address.He no longer lives here.
DO NOT SENT ANY MORE DVD'S!

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Raymond Skompinski
Nov 18, 2008 9:54 am EST

Please cancel any and all future shipments.

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Will Heller
Blawnox, US
Dec 30, 2008 4:58 pm EST

I did order one video to see what ggw was all about, BUT I DIDN'T ORDER AN AUTOMATIC WITHDRAW FROM MY ACCOUNT, FOR EVERY MONTH SINCE. YOU WILL TAKE my name and my account out of your data base. Since no one can get any real service person, I had to close my account and opened a new one, THANKS A LOT JACKAS*ES! A REAL INCONVIENCE FOR MY LIFE. I only hope all of your business comes back to BITE you in the ###! DO NOT SEND ME ANYMORE OF YOUR PRODUCT!

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Will Heller
Blawnox, US
Dec 30, 2008 5:26 pm EST

Here is all the information you'll need to get some answers.

Contact Girls Gone Wild:

Order By Phone
DVD Phone Sales: [protected]/7 (orders only)

Customer Service
General Issues
[protected] Monday - Friday, 9am - 5pm EST
7 Petworth Rd., Haslemere, Surrey, UK

Correspondence Address:
GGW Video PO Box 150, Hollywood, CA 90078

Note: The name that appears on your billing statement for DVD orders is: GWMKTG.com

Product Returns
Order refunds or returns: refunds@girlsgonewild.com
GGW Returns 28340 Avenue Crocker, Unit 101, Valencia, CA 91355

Cancellations
DVD Subscription Cancellations: cancel@girlsgonewild.com

OnlineWeb Membership Billing Support & Cancellations
Please contact your Online Membership Biller: Jettis / Billing Services | CC Bill
Or email: websupport@girlsgonewild.com

Website Issues & Questions
webmaster@girlsgonewild.com

GGW Event Booking
The Girls Gone Wild buses travel around the country looking for the craziest pubs, hottest parties, and the wildest girls around. We will bring our bus and cameramen and turn your bar, club, or special event into a Girls Gone Wild party! Contact us today for more information.
Call: [protected] or email: BookGGW@mantraent.com

Retail Sales
Tom Schon, VP of Retail Sales
ThomasS@mantraent.com

Public Relations
Lisa D.
[protected]
LisaD@mantraent.com

Compliance
18 U.S.C. Section 2257 and 28 C.F.R. 75 Compliance Statement
The actors, models, actresses and other persons that appear in any visual depiction of sexual explicit conduct appearing or otherwise contained in this video were over the age of 18 years at the time of creation of such visual media.

The records required by 18 U.S.C. Section 2257 and 28. The date of reproduction or republication of non-exempt visual depictions of actual sexually explicit conduct is current as of the date of the visitor's entry into this website. Actual production dates for such images are contained in the records maintained pursuant to 18 U.S.C. 2257 and 28 C.F.R. 75. C.F.R. 75 are kept and maintained by G. Aulabaugh, Custodian of Records, Mantra Films, Ltd. at 5757 West Century Boulevard Suite 500 Los Angeles, CA 90045

Compliance Hotline: [protected]

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David L. Waters
Tecumseh, US
May 04, 2009 3:42 pm EDT

I only ordered the first 1 and have been still getting them, they were told I only wanted the special they were offering on the phone, but they neverb stopped.I, am sending the last three I got back today in the mail.I would like you to credit my account for these, please as soon as possible.we are moving and if you send more they will not reach me.We are moving to tennessee.David L.Waters

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Not Happy
Westminster, US
May 19, 2009 11:10 pm EDT

This nasty company sent me DVD's and I never even talked to them... they just started charging my credit card without even calling me and asking if I order this nasty ###! I have a young son in my house and this is the last thing I want him to see, hell it's the last thing I want to see! Lucky for me my credit card company had no problem helping me with this and took care of the charges. I even called this ### company and they were sooooooo rude and they tried to tell me I was in the wrong...I don't think so! Companies like this should not be in business and I pray to God this company goes under! All I want to know is how to send this ### back to them, NOW!

I also find it very interesting that I'm not the only person this has happend to...What's the Deal!

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Jack Davidson
New Caney, US
Sep 20, 2009 12:32 am EDT

PLEASE DISCONTUE SENDING GGW VIDEOS TO JACK DAVIDSON PO BOX 1834, New Caney Tx 77357

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Saul2
Greer, US
Jan 28, 2010 4:02 pm EST

I WANT TO RETURN SOME DVDS THAT WERE SENT TO MY HOUSE AT THEIR EXPENSE. HOW CAN I DO THAT?