The complaint has been investigated and
resolved to the customer's satisfactionResolved Gevalia Coffee — Beware of them
resolved to the customer's satisfaction
I sent in my 'shipping fee' for the firms 'free coffee' and 'free coffee maker' and received the product in the time advertised. I used the coffee maker about 12 times in three weeks and now the maker does not work. The 'time' window revolves rapidly changing the hours continually, but does not power up the unit. It is a worthless piece of Chinese junk.