Game Vault
reviews and complaints

Yes id like too report on a platform that uses yall the platform is called casino hub. This is what they have did I started the account last night at first they keep telling me that yall was haveing issues after I sent my deposit trun make me get on anouther game finally they got my accoumt. So I played it and thisp morning I messeged them wanting too cashout. They keep ignoring me and then said there was a limit now. I have screen shots of the account with the money still on there 130. Well now I got back on there and they have took the money off. And blocked me from being able too message them that is so unprofessional. And is really straight stealing so what do I need todo. And if anything I think yall should cut that platform off cause that makes yall look bad plus all the other games. Please help me figure it out. Thanks

December 18th 5:12 pm I was playing on game vault through ranger sweeps. I was playing ultimate fire links and hit the bonus for the fire balls there were 6 balls on the screen two of them were $45 one of them said $3.60 one said $1.20 one said nothing and the other said mini. It played the bonus game all the way through and at the end when it was counting the balls it just didn’t count the two that were $45 and it didn’t count the mini. This is the second time I’ve hit the mini and it paid me nothing. The first time I settled for the word glitch. I’m not settling this time. Paying me all the bonus balls except for the 2 that were $45 and the mini bonus does not seem like a glitch to me. A glitch would’ve not paid me anything

Today dec. 1 2023 I got fireballs 2 miners 1 mini 4cent and did not give me fireballs spins I text the provider and all they say it's ok no it's not ok I live on fixed income then I continue playing hit again 45. $ mini 3 /.20 cent and the same happened and they say it's ok I want my money I have screenshots of Ill take this to where someone will pay me

There is a platform called HoneyGaming that loads money on your game through a 3rd party, Individuals like myself that play the game through these gaming platforms. They are scamming people and not paying out the money that they win. They're keeping it for themselves. They make an excuse for not paying you. Then they freeze your account so you can't get back into it. I thought that you should know that people are Scamming people using your game.

I was playing with james walker gaming this is the second time he did not honor my winnings i have scrern shots of my account with him and he said that it did not exist with his platform and also his cashier cuse and lie he needs to redeem my winnings he took my deposit but will not cash me out he always has an excuse the date was nov 20/2023 3am in Missouri i jave the full conversation with the cashier both times

I have played over 1000.00 today and I hit a mini jackpot and was not paid I took screen shots and sent to the person I go through to place my deposits and was told it must be a system error and was offered $5.00 free play.first picture after I hit the middle panel showed the round black circle on it . The second picture I took was when I tried to hit the home button to try to get out of the game and the third picture is the rules where I am entitled to a mini jackpot. The 4th picture shows my same balance as when I was playing and hit the mini jackpot. I closed the game out because I was told to reset the game by the lady who handles my deposits. I also sent my and her conversation to you as well

This morning around 5:30 I was on game log playing Starburst and my phone died at the same time my phone died I had 137 on my game when my phone died I was in the middle of a spin and as I was in the middle of the spin the game shut off because my phone powered down once I charge my phone back up 30 minutes later I tried to go back on Game Vault and play my game and when I game came back to life there was no money only 8 cent I had $137 and it was taken away and I was giving eight Cent and I just want my money back so I can complete and continue playing my game as the same time I tried to speak with the customer care support team and no one was able to help me all I want is my money back $137 and that's it and I just want to keep playing my name is Gerald on the game my tag is gerald123 gvv

I have been trying to receive my winnings for two different occasions where I won and was not paid the correct amount for what I had won. On one occasion it was for $1,000 win and I was only paid $10 the other occasion was a $500 win and I got paid $50 I have screenshots of the two times I am complaining about and I cannot get anyone to do anything about it. I just want game vault to be fair and honest just as I am about what I have won. Game vault agent told me they couldn't fix it cause all they do is pay for winning. They have seen both screenshots of both wins of mine and I am just now getting a link from them to send y'all this complaint.

I was playing under Golden Dragon. My username: naig_vgd. I was told my minimum to cash out was 40. I got to 40 and ask to be cashed out. They didn't want to cash me told me to play to maximum. I told them no I need and wanted my money. They finally said okay but then blocked me and cashed my money out. I have pictures showing times and that my money was cashed out. Then I got restricted so I can't message them anymore about my money. Please help