The complaint has been investigated and
resolved to the customer's satisfactionResolved Freeway Auto Insurance — bait and switch
resolved to the customer's satisfaction
Total bait and switch routine, be cautious. I provided all the needed info for auto insurance over the phone and got a reasonable quote. They called me the next day and said they'll give me an additional %25 off the premium if I came in to complete the paperwork that day so I drove in. Once there they said they entered my marriage information wrong and since I was not married, the rates were now more than double. The agent tried to convince me to get less insurance for a "better price" but I declined and walked out of there. They wasted over 2 hours of my time. On top of that they called me several times in one day. I even got a phone call when I was sitting at the desk trying to get the rate they promised me. I don't recommend this place at all.