FOX’s earns a 4.0-star rating from 1 reviews, showing that the majority of off-road enthusiasts are very satisfied with suspension products.
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Exceptional Service and Future Perfection
I recently had an experience with Fox Factory UK that exceeded my expectations. I sent in a shock for warranty service, and despite a slight delay, they handled it professionally and even upgraded the internals to the latest version. The outcome was fantastic, and it's clear that Fox is dedicated to providing exceptional service. Based on this experience, I believe Fox is on the right path towards future perfection. I highly recommend Fox Factory UK for their quality products and commitment to customer satisfaction.
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Pros
- Premium Suspension Tech
- Diverse Product Range
- Global Racing Pedigree
- Innovative Design Focus
- Strong Aftermarket Support
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Cons
- Premium pricing limits market reach
- Intense competition from RockShox, Öhlins
- Limited product range compared to rivals
- Potential overreliance on niche markets
Is FOX legit?
FOX earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
FOX has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Ridefox.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ridefox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Ridefox.com you are considering visiting, which is associated with FOX, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for FOX have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
FOX website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About FOX
The core offerings from FOX include shock absorbers and racing suspension products. These are engineered for vehicles that require robust and durable components capable of withstanding extreme conditions and terrains. FOX's suspension products are known for their advanced damping technology, which aims to provide improved handling, comfort, and performance.
In addition to suspension systems, FOX also provides a range of supporting parts and accessories. This includes items such as springs, bushings, and service kits designed to maintain and enhance the performance of their suspension products.
FOX's services extend to include technical support and customer service to assist with product selection, installation, and maintenance. They also offer a custom tuning service for enthusiasts and professionals seeking personalized suspension setups tailored to specific riding styles and conditions.
The company's target market includes both recreational users and professional athletes who demand high-quality suspension systems for their vehicles. FOX's products are available through a network of authorized dealers and can also be purchased directly from the company's website.
Overall, FOX aims to supply the motorsport and cycling communities with suspension solutions that offer reliability and performance. Their products are designed to meet the needs of a diverse customer base, from weekend warriors to competitive racers.
Here is a comprehensive guide on how to file a complaint or review about FOX on ComplaintsBoard.com:
1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with FOX in the 'Complaint Title' section. Be concise yet descriptive.
4. Detailing the experience:
- Provide detailed information about your experience with FOX. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review about FOX on ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.
Follow these steps carefully to effectively file a complaint or review about FOX on ComplaintsBoard.com.
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FOX contacts
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FOX phone numbers+1 (650) 521-1624+1 (650) 521-1624Click up if you have successfully reached FOX by calling +1 (650) 521-1624 phone number 0 0 users reported that they have successfully reached FOX by calling +1 (650) 521-1624 phone number Click down if you have UNsuccessfully reached FOX by calling +1 (650) 521-1624 phone number 0 0 users reported that they have UNsuccessfully reached FOX by calling +1 (650) 521-1624 phone numberDirector Of Marketing+1 (517) 617-6909+1 (517) 617-6909Click up if you have successfully reached FOX by calling +1 (517) 617-6909 phone number 0 0 users reported that they have successfully reached FOX by calling +1 (517) 617-6909 phone number Click down if you have UNsuccessfully reached FOX by calling +1 (517) 617-6909 phone number 0 0 users reported that they have UNsuccessfully reached FOX by calling +1 (517) 617-6909 phone numberSales Team1.800.FOX.SHOX1.800.FOX.SHOXClick up if you have successfully reached FOX by calling 1.800.FOX.SHOX phone number 0 0 users reported that they have successfully reached FOX by calling 1.800.FOX.SHOX phone number Click down if you have UNsuccessfully reached FOX by calling 1.800.FOX.SHOX phone number 0 0 users reported that they have UNsuccessfully reached FOX by calling 1.800.FOX.SHOX phone number
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FOX emailsorsales@ridefox.com96%Confidence score: 96%Sales
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