Fotofast ExpressCheating of the customers

R
This review was posted by
a verified customer
Verified customer

I have done a photography of my own & got hard copies of Passport size Photograph & stamp size photograph from Fotofast Express, Sukhwani Chambers, Station Road, Pimpri, Pune - 18.
I asked them to give a soft copy of the my photograph in my own CD. They asked me extra charges of Rs.10 for giving the soft copy of the photograph in CD (Transferring from computer to CD)which is totally wrong/cheating when I am taking the hard copies of the same.

In earlier days when digital photography was not available we used to get negative of the same photo along with hard copies of the photo.

This is totally cheating of the customers. BEWARE!

Responses

  • Su
    Suresh Parshottam Savaliya Sep 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir,
    we are intrested buying to regular & daily your total westage colour devloper + stabilizer, pls call at :-
    099251 22088
    Suresh Savaliya
    Surat

    0 Votes
  • Ms
    M Shirish Dec 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    FotoFast anyway is a third rate establishment that specializes in cheating customers with extra charges.
    They have the gall to sign you up for a Rs 25 rewards card, and then tell you it's not valid on that day's purchase. Even you show up with film later in the day.

    They'll charge Rs 10 just to drag and drop your own photo onto a pen drive.

    Their 'rewards' program means you have to manually count the total pts after saving all receipts and then bring them back to the store, so they can say its invalid.

    Their staff are picked off the street with no training. Usual vernacular people who can't communicate to save their lives. They will stand like dodos when customers yell at them.

    Like most Indian bania businesses, this one too treats customers like adversaries. They won't budge to see a customer pleased - they won't accept any errors made. This is what they are trained at.

    Avoid this chain at all costs.

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem