Florida Food Stamps review: I am going without because unprofessional employees

I cannot believe Florida food stamps Medicaid cash assistance tells me I need to do an interview by a certain date the number I call supposed to be between 8 a.m. at 11 on or before a certain date I called before and I called on that date couldn't even leave a message the message box was full finally on the day it rang I was able to leave a message never received a call back I left two messages I even faxed over a paper saying I am trying to get in touch to do my interview I called the 1-800 number and they told me I have to call the number on the paper I got in the mail everything is wrong on my paperwork they sent me 2 Days Later I'm ineligible because I didn't do an interview I have nothing I have no benefits on my card I have to go to a food bank now what kind of people are working our families are in these people's hands if you go to somebody's house and they have no food you will take their kid why is this happening my kid is home from school and I have nothing they don't even know what they're talkin about when I call somehow it says Medicaid has nothing to do with Medicaid I've been on this for quite some time I know what is going on in the workers aren't doing their job I'm going without because somebody didn't do their job