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Floofy Pets review: Pooch pack

E
Author of the complaint
4:57 pm EDT
Review updated:
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Ordered a pooch pack from Floofy Pets on June 16th, 2020 and have yet to receive my order. I was charged the full amount ($44.99) but never received my order. The website says it has yet to be shipped. I have sent the company two emails - one on July 1st, 2020, and one on July 14th, 2020, but they have not responded. I cannot get in touch with anyone at the company. I would like a full refund.

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C
Aug 27, 2020 3:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered a Pooch Pack in June 2020 and have written several messages with no return answer.
I feel like I have been Scammed. Is this company still in business? How do I get my money back?
It is now August with no word on my order. The least they can do is get back to customers about delay.
I’m going to check with my attorney on how to go forward with this matter. I won’t pay a scam company.
Tired of waiting to hear.

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