Ordered a pooch pack from Floofy Pets on June 16th, 2020 and have yet to receive my order. I was charged the full amount ($44.99) but never received my order. The website says it has yet to be shipped. I have sent the company two emails - one on July 1st, 2020, and one on July 14th, 2020, but they have not responded. I cannot get in touch with anyone at the company. I would like a full refund.