FlexJobs review: Charged without permission, very poor cust service outcome!

Flex jobs does have a lot of things on their site, but is difficult to navigate for specific requests. I checked it out for a couple days but it wasn't for me, so cancelled everything and removed all my info for billing and everything else. Apparently it doesn't work that way. They charged me 24.00 WITHOUT my permission, then make it nearly impossible to contact them to speak with a live person who will actually help. After a long drawn out discussion with the representative he agreed to give me 11.00 refund, less than half, but I said I never used it and wanted full refund. He refused, but said he put it in "for review" for rest of my refund. Like do you have time for all this - nurses with full schedules looking for a job?! This is extremely poor customer service, and all nurses out there need to know there are excellent FREE job sites, just type it into your address bar. Also, FYI - there are sites for disabled nurses, that's great to know, so pass it on!