Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Utility Services FirstEnergy Complaints #22-41
FirstEnergy

FirstEnergy review: Monthly electric bill

T
Author of the review
10:53 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

My West Penn Power account number is [protected]. My charges for the last 3 are the highest I have ever paid. The amounts were $180, $183, and $193. When I had Duquesne Light in my one bedroom apartment in Whitehall Borough, Allegheny County, the monthly bills were around $30 a month from [protected]. I checked the average monthly electric bill for a one bedroom apartment on the internet and it was $60. I have paid triple that for the last 3 months and live on a very low fixed income. Why are your charges so high? My address for these bills was 444 4th St., Apt. B, Monongahela, PA [protected]. I have moved on 3/1/21 to 411 E 8th St., Apt 703-A, Homestead, PA [protected]. I have received phone calls from a person a number of times saying I am being overcharged and am due a refund, gave him my information but he does not help. Thank you.

Desired outcome: I should get a refund for being overcharged.

Keywords:
account number amounts charges electric bill fixed income highest internet monthly bills paid refund
More
Send message
Copy link
Report
0 comments
Add a comment

More FirstEnergy reviews & complaints

FirstEnergy - high electric bill 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FirstEnergy - high electric bills 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FirstEnergy - fees and charges 13
FirstEnergy - Overcharged 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FirstEnergy - security deposit 7
FirstEnergy - Billing Practices
FirstEnergy - illegal use of credit rating 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FirstEnergy - billing & service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FirstEnergy - forestry department
FirstEnergy - corproate greed
View all FirstEnergy reviews and complaints

  1. FirstEnergy Contacts

  2. FirstEnergy phone numbers
    +1 (888) 544-4877
    Click up if you have successfully reached FirstEnergy by calling +1 (888) 544-4877 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (888) 544-4877 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (888) 544-4877 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (888) 544-4877 phone number
    Customer Service
    +1 (888) 254-6359
    Click up if you have successfully reached FirstEnergy by calling +1 (888) 254-6359 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (888) 254-6359 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (888) 254-6359 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (888) 254-6359 phone number
    Customer Service
    +1 (800) 589-3101
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 589-3101 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 589-3101 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 589-3101 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 589-3101 phone number
    The Illuminating Company
    +1 (800) 447-3333
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 447-3333 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 447-3333 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 447-3333 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 447-3333 phone number
    Toledo Edison
    +1 (800) 545-7741
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 545-7741 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 545-7741 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 545-7741 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 545-7741 phone number
    Met-Ed & Penelec
    +1 (800) 720-3600
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 720-3600 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 720-3600 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 720-3600 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 720-3600 phone number
    Penn Power
    +1 (800) 686-0021
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 686-0021 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 686-0021 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 686-0021 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 686-0021 phone number
    West Penn Power
    +1 (800) 662-3115
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 662-3115 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 662-3115 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 662-3115 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 662-3115 phone number
    Jersey Central Power & Light
    +1 (800) 686-0022
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 686-0022 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 686-0022 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 686-0022 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 686-0022 phone number
    Mon Power
    +1 (800) 686-0011
    Click up if you have successfully reached FirstEnergy by calling +1 (800) 686-0011 phone number 0 0 users reported that they have successfully reached FirstEnergy by calling +1 (800) 686-0011 phone number Click down if you have unsuccessfully reached FirstEnergy by calling +1 (800) 686-0011 phone number 0 0 users reported that they have UNsuccessfully reached FirstEnergy by calling +1 (800) 686-0011 phone number
    Potomac Edison
    More phone numbers
  3. FirstEnergy emails
  4. FirstEnergy address
    341 White Pond Dr., Building B3, Akron, Ohio, 44320, United States
  5. FirstEnergy social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 19, 2026
  7. View all FirstEnergy contacts
FirstEnergy Category
FirstEnergy is ranked 6 among 53 companies in the Utility Services category
#04 American Electric Power Company [AEP] American Electric Power Company [AEP] #05 PECO PECO #06 FirstEnergy FirstEnergy #07 DTE Energy DTE Energy #08 Oncor Oncor

Most discussed complaints

Service - August 25 - between the hours of 8:30 - 9:00 a.m.
1
(opinions to this review)
FirstEnergy Alternatives
Superior Propane 29 reviews DTE Energy 126 reviews Young's Water and Sewer 10 reviews Perillo Bros. Fuel 1 review Piedmont Natural Gas Company 19 reviews