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Customer service is terrible
I have purchased three sets of spoons and forks from Finest Flatware website and received my order in a timely manner.
When I opened the package I noticed that two spoons were missing. I contacted Finest Flatware customer care service and they said they'll send me the missing items as soon as possible. Noting arrived. When I called again they said the same thing and asked me to be more patient.
I waited patiently but never received the missing spoons.
I really liked everything I received, but customer service is terrible!
Is Finest Flatware legit?
Finest Flatware earns 91% level of Trustworthiness
Perfect Trust Endorsement: Finest Flatware achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Finest Flatware. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Finest Flatware's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Finestflatware.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Finest Flatware have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Finestflatware.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Finestflatware.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The finestflatware.com may offer a niche product or service that is only of interest to a smaller audience.
- Finest Flatware protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have detected an internal review system on Finest Flatware's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Overview of Finest Flatware complaint handling
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Finest Flatware contacts
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Finest Flatware phone numbers+1 (919) 428-5897+1 (919) 428-5897Click up if you have successfully reached Finest Flatware by calling +1 (919) 428-5897 phone number 0 0 users reported that they have successfully reached Finest Flatware by calling +1 (919) 428-5897 phone number Click up if you have UNsuccessfully reached Finest Flatware by calling +1 (919) 428-5897 phone number 0 0 users reported that they have UNsuccessfully reached Finest Flatware by calling +1 (919) 428-5897 phone number+1 (919) 240-5639+1 (919) 240-5639Click up if you have successfully reached Finest Flatware by calling +1 (919) 240-5639 phone number 0 0 users reported that they have successfully reached Finest Flatware by calling +1 (919) 240-5639 phone number Click up if you have UNsuccessfully reached Finest Flatware by calling +1 (919) 240-5639 phone number 0 0 users reported that they have UNsuccessfully reached Finest Flatware by calling +1 (919) 240-5639 phone number
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Finest Flatware emailsoneida@finestflatware.com100%Confidence score: 100%Supportsupport@finestflatware.com99%Confidence score: 99%support
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Finest Flatware address54508 Craig, Chapel Hill, North Carolina, 27517-8311, United States
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Finest Flatware social media
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