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CB Investment, Insurance and Financial Fidelity Brokerage Services Complaints #42-61
Fidelity Brokerage Services

Fidelity Brokerage Services review: customer support

B
Author of the review
11:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Needing assistance I called my reps ext but got message invalid ext which I later found out he transferred to Florida. New reps ext was not given, but was transferred to corporate but no one answers. Been trying a week to get corporate but, on hold no one ever answers. At one point it let me leave my #. They called me back and put me on hold 22 minutes and no one answered. I drove 2 hours round trip to an office but the temporary rep I talked to was nonshalant about it. He was supposed to send me the new reps ext but never did. I placed $230, 000 with Fidelity to manage and can't even get my rep or corporate to talk to even after losing $20, 000 in two weeks. Worst service I have ever seen. As soon as I recover my money I will take it somewhere else. I've been in sales 20 years and always give my customers my cell #. I would hardly ever call but seems like Fidelity doesn't want to be bother by customers.

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  1. Fidelity Brokerage Services Contacts

  2. Fidelity Brokerage Services phone numbers
    800 5446 6666
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    43%
    Confidence score
    International
    1803 1532 0623
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    100%
    Confidence score
    Indonesia
    +1 (800) 911-0010
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    Colombia
    +1 (800) 288-2872
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    Mexico
    +1 (800) 343-3548
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    Customer Service
    +1 (800) 835-5097
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    NetBenefits
    +1 (800) 544-5555
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    Fidelity Automated Service Telephone
    +1 (800) 544-2976
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    International Trading
    +1 (800) 544-3455
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    Managed Accounts
    +1 (800) 323-5353
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    Fidelity Visa Gold Check Card
    +1 (888) 551-5144
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    Fidelity Rewards Visa Signature Credit Card
    +1 (888) 377-0323
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    Fidelity HSA Debit Card
    +1 (800) 952-4438
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    Existing Fidelity Charitable Accounts
    +1 (800) 262-3518
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    New Fidelity Charitable Accounts
    +1 (800) 634-9361
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    Existing Annuities
    +1 (800) 345-1388
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    New Annuities
    +1 (800) 544-6666
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    Canada
    +43 800 200 288
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    100%
    Confidence score
    Austria
    +32 80 013 236
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    100%
    Confidence score
    Belgium
    +358 800 115 6409
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    100%
    Confidence score
    Finland
    +7 495 363 2400
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    100%
    Confidence score
    Russia
    +34 900 931 175
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    100%
    Confidence score
    Spain
    +46 20 793 824
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    100%
    Confidence score
    Sweden
    +852 800 961 111
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    100%
    Confidence score
    Hong Kong
    +54 800 222 1288
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    100%
    Confidence score
    Argentina
    +55 800 888 8288
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    Brazil
    +56 800 225 288
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    100%
    Confidence score
    Chile
    More phone numbers
  3. Fidelity Brokerage Services emails
  4. Fidelity Brokerage Services address
    900 Salem Street, Smithfield, Rhode Island, 02917, United States
  5. Fidelity Brokerage Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 22, 2026
  7. View all Fidelity Brokerage Services contacts
Fidelity Brokerage Services Category
Fidelity Brokerage Services is ranked 4 among 438 companies in the Investment, Insurance and Financial category
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