FareDepot review: they owe me $5000!!!

My flight was cancelled by the airlines who agreed to give a refund on the whole ticket but Faredepot still hasn't given me my money back! They owe me $4644 and are refusing to pay me back. Their excuse is that the airlines hasn't agreed to pay them back which a complete lie. I didn't use any part of my ticket and I don't have my money back yet. When I call them they don't answer as they know my number. If I call from a different number they answer because they don't know that it's me. Unacceptable customer service – I’ve called them about 30 times to resolve this issue. The company is a fraud because they steal your money. I will continue to report them until I get my money back! Please save your hard earned money and don't use this company.