Menu
CB Retail Stores Family Dollar 604 N Main St, Danville, VA, 24540, US
Family Dollar company logo
Family Dollar
reviews & complaints
Family Dollar company logo

Family Dollar

604 N Main St, Danville, VA, 24540, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
9:00 am - 9:00 pm
ComplaintsBoard
M
3:28 pm EDT

Family Dollar - access issues

Today at roughly 2pm I was in my neighborhood store doing my usual shopping. Nothing out of the ordinary. I finished my shopping and got to the cashier (Bridgett) as I started to put my things on the counter she stated to me in front of other people that myself and service dog are not allowed in the store while he is not in his vest. I kindly told her that he is not required to have one on. She then stated that I am by there standards have to have one on or we are not allowed on the premises. She stated that I was lying and to show her the laws in which state this. I verbally recited them to her. ADA law does not require that a service dog have anything on identifying who he is or what he is for. She also continued to tell me that the store manager Joe is the person who is saying this. I requested to speak with him. As she then stated he is not working today but he works tomorrow. I asked what time does he come in and she told me don't worry about it to give her the information and she would give it to him. This is not the first issue I have had with her. Prior to this she yelled at myself and children in the store over shoes which again there is no law stating I have to wear shoes.

Read full review of Family Dollar
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.