SUBMIT A COMPLAINT

Family Dollar Storesstore manager

1
S Nov 05, 2019 Review updated:

Very rude She attempted to make up a store policy that stated she had to keep all the money from the coupons she was very belligerent and she was eating at the same time she should be taught How to provide better customer service.She was yelling and being very rude saying that black people don't want to work for anything I don't think that has anything to do with her job title or returning an item to her store. I was very disappointed in her reactions and I will not be returning back to that store.

Family Dollar Stores

Responses

  • K
      Nov 05, 2019

    Their is no store policy, however their should be. This is a scam to get $5 free through the $5 off $25 coupon. The way the scam works is the customer selects $5 worth of items they intend to keep and $20 worth of items they intend to return in a single transaction. The customer sub-total being over $25, but after using the $5 off $25 coupon the customer only pays $20. Then the customer returns the $20 worth of items they never intended to keep and is refunded $20, which is the same amount the customer paid. So the customer gets the $5 worth of items they intended to keep for free after receiving their $20. You were intending to get free items intentionally stealing, and should be prosecuted for consumer fraud.

    0 Votes

Post your comment