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We purchased an Udderly EZ Milker system along with 12 extra bottles from Buck Wheeler at EZ Animal Products LLC in Ellendale MN about 4 months ago. When we got the product and read the instructions we tried it and had no results. My mother who is 87 called them to get help and see if she was doing something wrong. They gave her some instructions and she tried it again. I also tried it with no results. We tried it several times on 6 different goats with no luck. I called and talked to him and he gave me some things to try. Still no results. I called him back and he told me to send back the main pump head and he would replace it. I did so and after three weeks I called and they still had not sent it. Two weeks later we got the head and tried it with no good results. Mom called them and she told her to send the system back and the extra bottles and she could not refund the entire amount but would refund some of what was paid. She washed the parts she had used and I mailed them back for her. Three weeks later I called and she told me to call her tomorrow when she was home. I called the next day and he said she was not there but she would call mom in the afternoon. There was no call so I called tonight and was told they were busy to call tomorrow. I will do so but they always seem to have an excuse. This milker was to be used by an 87 year old woman who has arthertise (sp) and it is hard for her to milk. We had hoped it would help her. Can someone help. The full name of the company is EZ Animal Products LLC 33032 795th Ave. Ellendale MN 56026, phone [protected].
We purchased and used two Udderly EZ milkers for our milk cow. We bought two thinking we could use them both at the same time and cut down the time it takes to milk. This did work for a couple months before the problems started. We just kept having parts break. The little rubber valves don't last too long and are expensive to replace. Both our handles broke within a short amount of time. These are also expensive to replace. The bottle clip on one broke, so we went down to using one pump with the working bottle clip. Then, the back part of the pump blew out. It was only connected by flimsy plastic clips and these just wore down and finally snapped off. So I duct taped the back of the pump on and this worked ok. Kept having to replace the duct tape though as it would lose tightness after a few washings. Then it got to the point where I could not tape it on tight enough to create the vacuum. We started using the other pump and the same thing happened to it. Now the whole setup is basically worthless as I am not forking over another $100 to replace the pump. This all happened within 4-6 months. I think these are neat little milkers, but probably should be used more for backup milking if power is out, or colostrum collection only. Their website states these milkers can be used for daily milking, but we have not found this to be the case. We could have bought a small bucket milker for the money we have put into the Udderly EZ. Would not recommend for daily milking. Oddly enough, I was most worried about having to replace bottles. We only lost one bottle during those 4-6 months. The bottle do seem to hold up well.
I bought the Udderly EZ for my Dexter cow. I would NOT recommend it. I bought the kit, because it seemed that it would have a bunch of useful things, but when you look at what you get for having paid over $180 - it is WAY overpriced (add to that almost $30 in shipping, handling & customs for shipping to Canada).
Then I found out that I could NOT return the thing in case it does not work for me. Well, guess what, it does not work for my cow.
I was hoping that I would be able to milk more quickly using the Udderly EZ, but no such luck. The little bit of milk it manages to extract could be gotten faster by just hand-milking.
I cannot recommend this product. To anyone who is thinking about getting one: See if you can get a used one or borrow one to try before you invest any money on a non-returnable, non-refundable item.
I bought one used with 2 bottles. I love it. The origianl person did'nt say what breed and it could be that if it were a Nigerian Dwarf or other small breed with smaller teats that this was the problem. One of my does had small teats and I used it on her just fine. You do have to get up and sometimes into the floor of the udder to get enough in the pump to work and that is/was my only concern but otherwise the thing worked like a charm.
Not sure where Whiteoakdairy came up with that it had to be used on many goats. I only used it on the one. I found the bottles were as easy to clean as baby (human) bottles are with a bottle brush. I used mine for almost a year and kept the whole unit inside when I wasn't milking with it and never had any parts break. I could forsee that if one left it outside or in a barn that the plastic parts might freeze and could break just like anything else plastic.
Overall I think it is a good, useful item and I would not hesitate to recommend it to anyone out there who needs some help but can't afford a more expensive unit.
I bought one in October, but didn't start using it until February once a day on 6 goats. Before I bought it, I was told that it had been used on many more goats than I would be using it on. In May, a small plastic piece of the handle broke. Unfortunately, this small plastic piece is the most important part of the pump, so I could no longer use it. The warranty is only 6 months, though, so since I bought it in October they wouldn't replace it. I could buy a new handle for $10 plus shipping, though. Unfortunately, I thought this was a good idea, so I got it. It is now August, and the small plastic piece broke again. I am not replacing it this time, though, because it would be useless, anyway. The parts that hold the bottle to the pump are beginning to crack as well and will probably break in a few weeks if I kept using it.
Also, the bottles are badly designed. They are difficult to clean, and milk is something that you want to make sure is very well cleaned off. I forgot to tell my fiancee that they couldn't go in the dishwasher, and so he put one is the dishwasher while I was gone, and it melted.
I have not been overly hard on this piece of equipment. I have used it carefully and only exactly as I was told it was meant to be used. For only twice the money, I can get a good used vacuum milker that will last me much longer than 6 months. I would never recommend this to anyone else looking to get this for daily milking.