CB Travel and Vacations Extended Stay America Complaints #182-201

Extended Stay America Reviews and Complaints

Extended Stay America review: room reservation

emelin of US

Oct 13, 2019 8:57 am UTC

I specifically asked for a room with a disability shower when I reserved my room for my physically disabled borther. I told the lady on the phone TWICE about it. The hotel didn't have one for one night and told me I would be moved the next day. Turns out the next day they didn't actually have anything available. This is the worst communication I have ever had with any kind of hotel/living services. What is wrong with you people? Treating disabled people like this?

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Extended Stay America Contacts

Extended Stay America phone numbers

+1 (800) 804-3724

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+1 (980) 345-1600

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+1 (877) 651-2124

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(800) 804-3724

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Extended Stay America emails

guestrelations@extendedstay.com

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Support

GuestRelations@extendedstay.com

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Extended Stay America address

11525 N. Community House Rd., Suite 100, Charlotte, New York, 28277, United States

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