Expert Electric review: Unexpected charges and poor communication

I was quoted $200 by Yuda with Expert Electric to install a bathroom wall sconce and tighten my son’s light switch. I had also asked if he could take a look at a lamp, but he never got back to me about that request.
My mom was home during the appointment while I was at work. During the installation, she called to let me know the bathroom light wasn’t working and that an additional $30 was needed for a new light switch, which I authorized.
I was then surprised to learn my mom was charged $280—$50 more than the quoted price plus the authorized $30. When I reached out to Yuda to ask about the discrepancy, rather than explaining the additional charge, he told me not to contact him.
Unfortunately, the lack of communication, unexpected charges, and unprofessional response left me disappointed. I believe customers deserve clear pricing and respectful communication when questions arise.
This version sticks to verifiable facts, making it appropriate for a public review while clearly describing your experience.