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HORRIBLE! I have recently purchased a product for a friend who was going out of the country in a few days. I requested 2 day shipping. I ordered this product Sunday morning. It is now Thursday and I still have YET TO RECEIVE MY PRODUCT! Now, my friend is leaving the country without the product that she needs. I am highly annoyed and disappointed! As soon as I receive my products, I will be deleting my account and warning others about this fraudulent company! It even has received a F rating in this Better Business Bureau so shoppers beware of this company! I actually wish I can give it less than 1 star!
The complaint has been investigated and resolved to the customer’s satisfaction.
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They are very very lazy in delivering the product on top of that they take no initiatives also. Today 40 days have been passed and their is no sign of delivery i used their support option also but they always say that wait for some more days...wait for some more days...I think they are fraudulent..
Yes, I tatally agree, because the same happened to me. BEWARE OF THİS COMPANY, THEY ARE FRAUDULENT.!
Actually it seems fraudulent ...its been more than 2 months now since I placed an order for 24 USD and its much more amount for me because i paid in my country's currency. There is one customer care mail id help@evitamins.com and one person who always reply i.e. Katie. Its been 2 months since I am following up with them. Now they have started replying rude because after such long wait I kept sending frequent reminders since they were not acknowledging the mails anymore. I told them a month in advance that I will be vacating that place in a month's time so please deliver soon. No avail. Even 2 months later I am trying to track it, I have left the place but my friends back there are keeping me updated on the parcel's delivery status (which is so irritating for them as well as me to keep asking them). I tried tracking through the delivery company, but evitamins are not revealing the exact company name and courier tracking article number etc. They just keep replying with fake names and numbers. Stupid company. No hopes now!
If anyone receives their article after complaining here, do let me know to keep any further hopes.
Please do not buy anything from evitamis.com they never delivers the product as well as do not refund your money
This company leaves a lot to be desired. I placed an order on July 15 which did not ship out until July 20 and I finally received it on July 27! Good luck with accurate tracking information through their web site, it's absolutely useless. The customer service dept. is an absolute joke. They are unprofessional, argumentative and confrontational when approached. Warning: Avoid customer service rep. Pete M., the guy is an arrogant and useless windbag who babbles nonsense
I will give them a 10+ for their email spamming.