The complaint has been investigated and
resolved to the customer's satisfactionResolved English Delivery 2 U — Lies
resolved to the customer's satisfaction
English Delivery 2 U isn’t the worst agency in Bangkok (Smartkurve/ Edknovate/Axiom or Apec/Oriental English) but they will still leave you with a bitter taste in your mouth.
My first complaint with English Delivery 2 U is that they were very hazy in regards to the distance of the school from my flat. I was told that the school was an hour commute, but because of this distance I was sceptical. Therefore, I made I very clear in the interview that I can’t commute for more than an hour, but I was reassured once, and then twice, that the school was only one hour from my flat. As it happens it was two hours there in the morning, and two and a half hours back in the afternoon.
My second complaint with English Delivery 2U is the constant promise of work that never happens. I was promised a business-English position and two private tutoring jobs. Alas, these never materialised…strangely these positions were always mentioned just after I shared my grievances about my insane commuting time… carrots on sticks come to mind.
My third complaint with English Delivery 2 U is that they have a very dishonest method in calculating your wage. They divide your monthly payment by 31 days, rather than the working days in the month. Now as they are an agent, and you will most likely be doing contract work for a week or two, this is very important. Suddenly you find that you pay is B2, 000 light because the B34, 000 per month pro rata is (rather bizarrely) counting Saturday and Sunday as working days.
So, English Delivery is not a terrible agency and English Delivery are not total thieves (unlike Fatty-Fatty Kirk Pathumanun and his band of crooks) but still one to watch out for as the truth and what they tell you are, as you have read, two different things.