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Empower Retirement

Empower Retirement review: Retirement check

D
Author of the review
1:55 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I had to change my bank and called Empower more than three weeks ago with the new bank account and routing number. I also told them to change my phone number since they still had my old phone number in my profiile. They said they would change my phone number. Then they said I would get a change request letter in about two weeks. Two days ago 5/6/2025. I called them again and they said they would change my phone number in two or three days after which I could access my account on line. The phone number was not changed and I cant access my account.

Desired outcome: Expedite my retirement direct deposite.

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  1. Empower Retirement Contacts

  2. Empower Retirement phone numbers
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  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 29, 2025
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Empower Retirement Category
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