The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Empower Retirement has left an official reply on this complaint.
lack key features
When you don’t have a choice, like choosing your 401K provider, you end up with subpar products and services. Case in point: the empower retirement account that does not sync with any financial software, does not even list number of shares for your mutual fund investment, and does not clearly separate out your deposits vs market changes, does not present your growth or lost clearly. Much worse than Fidelity or Vanguard or ETrade offerings.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Empower Retirement customer support contacts
Thank you for your review. We appreciate your comments and would be glad to forward your review on as feedback for future updates.
Collect Your Trust Badge
Be recognized for outstanding customer service
Empower Retirement Category
Empower Retirement is ranked 1 among 8 companies in the
Retirement and Pension category
Recent comments about Empower Retirement company
401K withdrawal1
Except for your surgery, your complaint sounds very similar to mine...
1
Thank you for your feedback. We will need to verify your identity in...
We have received your comment. Thank you!