Empower Retirement

App is a quick snapshot of your account. Recents update resulted in inability to access app with fingerprint or user name and password. Previous update resulted in inability to change what was used (401, social security, etc.) to calculate estimated retirement at a specific age of retirement. Needs some major screening prior to app updates.

I used to like the Empower app, but it seems increasingly, features are being removed with each update. Now we are being expected to go to the website. It defies logic in such a high tech environment, that Empower would make an app update that removes features that are popular and useful.

I’m considering moving my money to Fidelity because they just have better tools and a better app.

When you don’t have a choice, like choosing your 401K provider, you end up with subpar products and services. Case in point: the empower retirement account that does not sync with any financial software, does not even list number of shares for your mutual fund investment, and does not clearly separate out your deposits vs market changes, does not present your growth or lost clearly. Much worse than Fidelity or Vanguard or ETrade offerings.