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CB Electronics and Electrical EcoATM Complaints #2-21
EcoATM

EcoATM review: Getting my stolen property that was sold to them returned to me.

L
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4:25 pm UTC
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EcoATM confirmed they found my stolen phone on 10/22/25 and made me jump through months of repeated proof-of-ownership requests (ID, police report, Apple account proof). During this time I received an alert someone tried accessing my account and EcoATM ignored my concerns. After months they claimed they shipped my phone back — but I received the wrong phone with a different IMEI/serial number. This is negligent handling of stolen property and a serious privacy/security issue. I want my correct phone returned immediately, a prepaid return label for the wrong device, and written confirmation my phone was not accessed or tampered with.

Claimed loss: $1200 and months of my time.

Desired outcome: Monetary compensation equal to the price I paid for my phone retail which was $1200

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EcoATM - Getting my stolen property that was sold to them returned to me. - Photo 1
EcoATM - Getting my stolen property that was sold to them returned to me. - Photo 2
EcoATM - Getting my stolen property that was sold to them returned to me. - Photo 3
EcoATM - Getting my stolen property that was sold to them returned to me. - Photo 4
EcoATM - Getting my stolen property that was sold to them returned to me. - Photo 5
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