The complaint has been investigated and
resolved to the customer's satisfaction

I bought a pair of female shoes at DSW, Downtown Crossing store, Boston, MA. The shoes were fine when I tried them on in the store, but they hurt my feet sooooo bad when I wore them in the office for only 1 or 2 hours. I took them off and tried to return them to the store. But the manager said she can't take them back because the shoes are worn, although I told her that I wore for only 2 hours, and I got big blisters and bleeding on both feet because of that, and I believe the shoes are defective. I called customer services, but have never heard back from them.


Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.