The complaint has been investigated and
resolved to the customer's satisfactionResolved Dr. Vaxmonsky — I will never go back to this doctor!
resolved to the customer's satisfaction
I am writing about my experience at Dr. Vaxmonsky's office, located inside Lens Crafters in Prince George's Plaza, on January 28, 2007.
I went to Prince George's Plaza last Sunday to get new disposable contact lenses. I was going to another place in the mall but they seemed to be gone due to renovation, so I just walked-in Lens Crafters instead.
After a long wait (over 2 hours), I saw Dr. Vaxmonsky, who told me I had a severe cornea infection
so that I should not wear contacts at that time. He briefly checked my eyes, and when I went to the
receptionist. They charged me $284. $59 for eye exam, $100 for checking my infection, and $125 for
contact lens fitting.
Since it took about 3 hours up to this process, I was in a hurry, so I did not argue but charged onto my debit card. I decided that I would go to another doctor for follow up so I can use my insurance, so I called them today asking for a refund for contact lens fitting. But they refused saying that he already gave me a prescription. I think charging $125 for so-called contact lens fitting, just trying a pair of sample lens, is already outrageous; but I never tried any lens. Furthermore, charging me $100 for just examining infection without consulting me?
I know there are many good doctors, who care about patients' financial concerns. But I also know that there are some doctors who constantly overcharge you when you do not use your insurance. After reading Ana's comment posted on 2004, I can't help but believe he is one of the latter. (Actually, she used insurance but still they overcharged her...)
I do not know what I can do from this point. But I know I would never go back to the doctor and I have the power to let the public know about this.