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Dollar General reviews first appeared on Complaints Board on Jul 3, 2007. The latest review The whole store in general was posted on Oct 22, 2021. The latest complaint I am complaining about Cliff Scott one of your District Managers.. was resolved on Mar 29, 2021. Dollar General has an average consumer rating of 1 stars from 3273 reviews. Dollar General has resolved 186 complaints.

Dollar General Customer Service Contacts

+1 800 678 9258 (Customer Service)
+1 877 944 3477 (Media Inquiries)
+1 615 855 5775 (Paid Advertising Inquiries)
+1 888 877 9374 (Human Resources Inquiries)
+1 855 275 3447 (Human Resources Inquiries)
100 Mission Ridge
Goodlettsville, Tennessee
United States - 37072

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Complaints & Reviews

Dollar GeneralThe whole store in general

Well besides our local store closing everyday at 5 pm . I am handicap walking with a cane you can't get the carts thru the isle s. Without moving stuff . today I'm in line behind a few people and they now are saying they can only take cash your machines never work when you swipe them . I just had over $50 in my cart . and I left it there because your workers don't know what they are doing you have . to fix this store and fast. You have lost so much local business its not funny. You need a manager in there that knows what to do and how to properly manage a store . I never worked in retail but years in the restaurant business I know how smooth things should run . and this store is no longer in my thoughts so much for your loss

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    Dollar GeneralCustomer Service.

    I went in to get a few things. There was no employees behind the cash registers. They were all outside smoking while a "USE SELF CHECK OUT" sign did all the work. There were 3 employees there. A black male and 2 whites females. There was a line of people waiting to check THEMSELVES out while your lazy employees took their smoke breaks and chatted about what they are gonna doing this weekend. I am LIVID. If I wasn't an honest person, I could have robbed your company blind because you have employees who would rather chit chat and smoke then do their job. IT IS RIDICULOUS. This took place on October 21 around 6:15 pm. Something needs to be done. This Dollar General is terrible.

    Customer Service.
    Customer Service.

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      Dollar Generalwheatfield 20275 store #

      hope is new and i am going to quit spending there I go in there 2x a day until she started i know when you close she runs down the isles yelling ten minutes even comes down the isles after you. she is very rude I had a clearance item she was too lazy to check so she slammed the keys on the table to change the price my wife gets the same treatment if this is how its going to be i quit spending at dg i ASSURE YOU IAM NOT THE ONLY MAD CUSTOMER BECAUSE OF HOPE.

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