In November 2023, I contacted DBN to do medical credentialing for 21 insurance companies and to date, I have only been credentialed with 5 companies. I am credentialed with Aetna, BCBS of Illinois, Blue Cross Community, Cigna and Cigna Health Springs. I have paid them with a check in the amount of $4540 (I am submitting this as evidence). I was in constant contact with Steve Garrett ([protected]@doctorsbusinessnetwork.com) via emails, text messages and phone calls. He has since stopped all communications with me. I was also in contact with Natasha (she would never provide me with her last name, only an email) [protected]@dbncred.com. They have been given more than enough time to credential my company Mellow Mind LLC and they have not done so. They charged me $199 for an NPI 2, which is free and when I looked that NPI 2 up, it has me listed under family medicine. I am a Psychiatric Mental Health Nurse Practitioner practicing in psychiatry.
Claimed loss: I am out of $3545, and time lost in expanding my company.
Desired outcome: I would like to be refunded for credentialing that did not take place, so I can afford to take my business elsewhere.
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