The complaint has been investigated and
resolved to the customer's satisfaction

N Review updated:

Written by NetSys Consulting Services:

Before people make any comments they should have all the facts. The truth is that I have know and done business with DNA Alchemy for over 4 years and have become personal friends with Valerie. I personally have been in business for over 10 years and seen numerous tactics where people try to scam the seller in giving them all or part of their money back to them (i.e. the purchaser). I have also seen the email corresponded between DNA Alchemy and the person issuing the complaint. It is obvious the victim is really Valerie and her business and not this other person (Argo, Donald, Ron which ever name they are going by now).

In fact a person name Ron, if that is their real name contacted DNA Alchemy in September 2009 inquiring on volume discounts that they could get if they purchase x amount of dollars. Of course Valerie supplied this person (Ron) with a discount coupon for purchases to be made in Sept 2009 or beyond. DNA Alchemy immediately received another email from a totally different person (Donald) demanding $547.12 dollars to be refunded to him for his purchase made back in May of 2009. HA let me think here……..! Lets see, Ron gets a 30% volume discount in September of 2009 for his future purchases and Donald, Argo whatever his real name is… wants to use Ron’s coupon for his previous purchase made in May of 2009!!! ??????? To me, this is a SCAM to get money out of Valerie and her company. So who is really getting victimize here “Valerie”.

They the accuser also indicates that the product was damaged, so why are they waiting 4 month later to complaint about this, when they should have inform DNA Alchemy back in May of 2009 which is when they received the product. My personal experience when I have received product from DMA Alchemy is that they are each separately wrapped and put in a Hard Cardboard Shipping Box, in fact some of the Crystals, depending on what you buy, are also put into a personalized hand made pouch. I have never received any broken products. The truth is I have the highest regard for Valerie and DNA Alchemy business and I am honored to have done business with her and her business. I have never met a person with her integrity, honesty and her wiliness to help others. It simply amazes me that someone would try to destroy her business just because she would not pay SCAM dollars to the SCAMMERS……..


  • Ro
    Ron Hill Jun 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I've done business with Valerie for years. Never an issue. Loved every stone I ever received. Love the incense. I hope the business still thrives.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.