Discount Ramps.com Mobility Aid Users Reviews and Complaints

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R. Kuhlman

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Sept. 10, 2019 ordered a product via internet

Sept. 10, 2019 ordered a product via internet. Upon receipt of the confirmation I took note the discount I was promised was not deducted. I contacted the company via phone. *** in sales dept. handled it and I told him my discount did not show up. He indicated it was an error and the discount would be applied within a few days as customer service would handle it. I waited 3 weeks but no discount was refunded. I contacted *** in customer service and also ***. Both agreed I was due the discount and it would be refunded within the coming week. It's been 1 month now and still no discount has been refunded.

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Discount Ramps.com representative's response

Discount Ramps.com customer support contacts

Phone numbers

+1 (888) 651-3431

Address

N102W19400 Willow Creek Way, Germantown, WI, 53022-3703, US

Website

www.discountramps.com

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The discount was applied immediately to customer account. The refund was already processed through PayPal. We do not have control over when PayPal distributes funds back to customer account. I understand it did take 3 weeks to put the refund back to PayPal but that has been completed. Thank you for giving us the opportunity to learn and improve.

How responsive is Discount Ramps.com's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

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Discount Ramps.com has received 1 complaints on ComplaintsBoard. The first reported case, Sept. 10, 2019 ordered a product via internet, was published on May 27, 2023, and the most recent complaint, Sept. 10, 2019 ordered a product via internet, was posted on May 27, 2023.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, Sept. 10, 2019 ordered a product via internet, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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Is Discount Ramps.com Legit?

Discount Ramps.com earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

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Discount Ramps.com resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

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Discountramps.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Discount Ramps.com.

However ComplaintsBoard has detected that:

We conducted a search on social media and found several negative reviews related to Discount Ramps.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Discount Ramps.com Contacts

Discount Ramps.com phone numbers

+1 (888) 651-3431

Click up if you have successfully reached Discount Ramps.com by calling +1 (888) 651-3431 phone number 0 0 users reported that they have successfully reached Discount Ramps.com by calling +1 (888) 651-3431 phone number Click down if you have unsuccessfully reached Discount Ramps.com by calling +1 (888) 651-3431 phone number 0 0 users reported that they have UNsuccessfully reached Discount Ramps.com by calling +1 (888) 651-3431 phone number

Discount Ramps.com address

N102W19400 Willow Creek Way, Germantown, Wisconsin, 53022-3703, United States

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Sep 01, 2026