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This company offered a free trial for delivery charges only. Gave 10 days for trial but cannot reach
them to cancel account on the 8th day. However, when inquiring about my credit card, my company
say that Diet Max Cleanse has already charged $87.47 to my account and I have not been given a chance
to cancel since they do not answer their phone and the email address is not available. I did go in to the
original site and did an unsubscribe. I have received the trial capsules and after taking just one capsule
became sick with a heart rate of 109 beats per minute. I was charged the $3.87 for shipping of this
sample and am willing to pay that charge. But, my trial period ends today and they cannot be reached.
My credit card company say charged my account for the new order on Aug. 11 which is 5 days before my
trial period is to end? They say they will delete the charge. I am very unhappy with the company. I
think they are scamming people!
I have been on the phone with them for two days to no avail. TOTAL SCAM! It's hard to understand them...foreign? CANCEL CANCEL CANCEL DO NOT give them your credit card number. SCAM Is there a Better Business Bureau for the Internet? HELP
Make sure you are dialing [protected]
Well mine hasn't gotten as far as the 87.47 but I was charged the 4.97 and the 1.49 and never received anything yet BUT trying to reach this #[protected] its been buzy 3 days in a row 24/7 anyone know of any other number to reach them I have a feeling that I need to get in touch with someone soon or my checking account gonna be BOUNCING ALL OVA...
Same here! I accidentally clicked on the try this offer, before I could peruse all the fine print, boy! that was a mistake. Was charged the 3.87. I called and cancelled within the 7 days (before my product even arrived) sent it back when it arrived unopened. still got charge the 87.47 anyway. Had to call several times to get to talk to someone it took over 10 days to get a refund and I was assured I would not be charged any more. Just got a 4.97+ some other little fees totaling over $6, charge a month later "a membership fee" I said I had cancelled and I was assured I would not be charged any more fees. So again I have to wait 10+ days for a reversal of the fee. Am thinking of canceling my card and getting a new one so they stop doing this. AHHHHH! Like the person before, how many times do I have to cancel! I also understand reading the fine print and ultimately I am the one responsible. But boy how long do I have to be punished for.
Same problem here. I got charged the $87.47b before I got the product. Called to cancel and requested by refund of $20 on 8/17. They said to expect the refund in 10-15 days. Got charged $1.49 and called on 9/13 to question. Said it was for a website charge. Told me my refund would be here in 10-15 days. I see that I got charged $4.97 today. For what? How many times do I have to cancel this!
I'm just as angry as the rest of you, if not more. They took $87.47 from my account AFTER I cancelled my account with them. They were authorized in the beginning to take $3.87, but that's it. I cancelled immediately. I got grief from a guy who wouldn't cancel it for me, so I called again the next day and got Shannelle. she cancelled it, but even after that they still took the $87.47, but I didn't realize that until i got my balance. They left me with $4 to my name. I was shocked, to say the least. After investigating I realized where the money went. I had a LONG call with several people, but got NOWHERE. It's being disputed with my bank still and then today I was on my account and found out they also just took $1.49 on 9/10/10. After just speaking with them I found out they justify this by saying it is a one-time fee for using their website. CAn you believe that one? TAlk about a scam. I am also in the process of contacting the Better Business Bureau over this matter. They must be stopped. To rob all of us innocent people needs to be dealth with.
have they been reported to the BBB ? and also, if it is a huge scam, what is IN those pills we all got? I am afraid to find that out!
I just spoke to these people n they told me no Refund..
And for the amount of 87.47 and the same she sound like a robot and to cancel I have to go to some link n I have to put in a name n a password n all this nonsense ...So I'm out 87.47 n I'm so pissed...I should have known better...
Holy cow I just call my bank about the same thing
They did the same thing to me...They sent the product with no info about how long you have to cancel and there was no # and I found that strange ... The charge was unauthorized to my account... BWERE...
I am going through the same thing right now...what do you do? How can people get by with highway robbery? Mine is a pre-auth at this moment. Bank said since it is a debit charge I can't dispute at this time have to wait to see if it actually goes through...I've got this feeling I will be at the bank Monday filing a dispute...:(
So now that we have been taken in my not reading the small print, how do we cancel the subscription without viable contact number and no email address?
A friend of mine just called me to assist on helping to right a wrong. Beware of this product and company dietmax. Apparently the security company that tracks credit card transactions called him to notify him of a questionable charge. I deal in internet security so he thought I might be able to help. I offered some suggestions that worked right away. But it is funny (and sad at the same time) no matter how much you preach this stuff some people still go ahead and do not check the things out. ONLY DEAL WITH COMPANIES YOU KNOW! DO NOT BELIEVE INTERNET OR LOCAL MEDIA OUTLETS. DO YOUR OWN RESEARCH. Or call me after the fact and I will assist. lol Of course you will have to listen to me say I warned you, I told you, but I will still help you.
Same thing happened to me. I ordered the free trial on Sept 5. I called to cancel on Sept 12 and received a link to follow for cancellation, I asked for confirmation of cancellation and they gave me the order number folowed by the date I cancelled... I thought that was a little odd so I called back later that day to see if it had been cancelled and same thing happened again saying they were cancelling my subscription and "rest assured" no more charges will be made to my account... I quickly ended that call and called my credit card company and cancelled that card so they wouldn't charge me for anything that I didn't see in their "terms and conditions". Luckily I cancelled the card before I got stuck with unauthorized charges from these overseas scam artist. I highly recommend anyone who ordered from them to cancel the card you used before its too late...
Hi, this is a total scam, same exact everything happened to me.
The good number is [protected].
I never received my product, noticed the 87.47 was pending on my account, so I called to cancel. Then come to find out, my trial period was ending, but never received the product. I canceled, then 4 days later saw my account was charged, I called back operator says, an email was sent to you and you never responded, so too bad. I gave 2 email addresses and never received anything for confirmation. Asked to speak to a manager, waited for 30 minutes on hold.
Easy fix, the bank will take care of it, refund for fraud and blocked for future charges.
I also have been trying to contact 'my diet max cleanse' but cannot find a number that works or an email address - please can someone help ?
I also fell for the trial period. While I was pleased with the product, I found that I needed far less of it to meet my needs. After I received the 2nd bottle, I contacted the company to cancel my subscription. I was subsequently received another bottle and when I checked my credit card found that I had been billed for shipments on 8/17 and 9/20; adding insult to injury, I never received the bottle supposedly shipped on 8/17. When I asked for a refund the "customer service agent" said she could give me a tracking number. I may have to cancel this card and get a new just to make it stop!
Did the same thing to me. I've returned to unopended supple for a partial refund. I have requested my phone records to use a proof that I canx before my account was charged. Totally sick of these greedy SOB, I gess that's life. If any one finds a email for them forward it please. There phone #[protected]..good luck
I HAVE BEEN SNOOKERED! I ordered the "trial" bottle in July thinking "Oh lets give this a go" fully willing to pay the 3 dollars and some change shipping...HOWEVER had NO idea that for the months of July, August and now September I have been charged 87.47 for a product I never received NOR do I want...I JUST got off the phone with someone who sounded like a robot stating "no refunds" and "I'm sorry" ...WHAT A SCAM! Then she wouldn't even cancel my order, she is "sending me a link" with all these codes and passwords that I have to accurately enter in order to cancel my order...I am FURIOUS and would never again order from these people. They aren't reputable and I should've known better...WATCH OUT!
I am trying to reach this company mydietmaxcleanes, is there any body that can give me a phone number or e-mail address. my contact is chelsally@optusnet.com.au
I ditto these complaints. Beware of this company. This company did the same thing to me but when I finally reach someone on the phone, it was too late. They had already charged my card and I was told "very rudly" no refunds. This company is scamming people. Do not order from this company!
This company did the same thing to me but when I finally reach someone on the phone, it was too late. They had already charged my card and I was told "very rudly" no refunds. This company is scamming people. Do not order from this company!