Dawson Dental — Don't go there
This dental organization has multiple offices. They use false advertising on their websites in order to lure you in with promises of "Free Initial Consults" and "Easy Financing Available" with no money down and up to 5 years to repay them for your dental care treatment. Upon arrival, they sat me in a room and immediately started taking x-rays, prior to ever speaking to a dentist. When I told the assistant that I was there for a consult only - just to meet with the dentist and talk about my history, my needs, and my dental anxiety, in order for ME to determine if I felt comfortable with this dentist - and in order for the Dentist to determine if they would be willing to take me on as a patient - someone with high level dental anxiety. The Assistant tells me that the dentist can answer my questions without seeing the x-rays. Next, they tell me I need a cancer screening test. I ask how much - the Receptionist walks into the room and says "Your total, including the cancer screening test, is $385.00"
What happened to the Free Consult?...I asked the receptionist this very question. Her answer blew my mind. She says: "This exam room isn't the "Free Consult Room". You would need to be in that room (points across the hall), seated in that chair (points to a chair in the room across the hall) in order to qualify for the "Free Initial Consultation". I wanted to ring this chicks neck!
The treatments that the Dentist used on me - Dr. Neri Moss, as it turns out are NOT the accepted and approved methods. For example, this dentist uses something called a "Non-Bonded Technique" for her fillings and crowns. In other words, they are not bonded to the teeth permanently, and basically will only last you a maximum of 5 years...after that time, they fall out and would need to be repeated again. She clearly does this so that she can guarantee herself some long term repeat business.
Other things that happened there... The "Easy Financing" that they tout on their website? Once they told me my total charges would be $26, 000.00 (yup! $26k - NOT a typo!), she then told me that I needed to come up with a 50% deposit on the day of each procedure, and then the balance would have to be paid prior to 30 days. I asked about the financing I had seen on the website...in fact, I asked her about it no less than 5 times, and her response each time was "We don't offer financing. Our financing consists of half down, balance in 30 days - AND we put the balance due on your credit card as a hold, until you pay us off in cash before the 30 days are up."
I was scheduled for work on 6 teeth, and I was to be sedated due to my dental fears and anxiety. When the dentist failed to sedate me, she just took the drill and went at it anyway. When I began having an anxiety attack, this ### of a dentist begins to scream at me, threatening to stop! Oh - did I mention that they also yanked a tooth out of my mouth when they took the impressions/molds? They left it in too long, so the impressions material stuck to my teeth, and pulled it out. Did they fix that tooth for free? NOPE! I paid $1000 for it. When I finally did manage to become sedated, the dentist ended up working ONLY on the one tooth that they had broken off, and left the other 5 teeth that were scheduled to be worked on completely untouched. I woke up expecting to see results on the top front six teeth, and saw only one tooth repaired. When I complained, her answer was that she had other patients to get to, so she had to stop after the one tooth.
I am in the midst of arguing with this group now. I plan on suing them in both civil and criminal courts, as their false advertising claims are what brought me there...and now the work that was done (one tooth) has to be repeated by another dentist, since Dr. Moss used these antiquated and unacceptable techniques, and simply made a mess of it. When I wrote to the owner of the group, I asked if they would be prepared to work out a settlement out of court, to which they said yes, and made it seem like they were willing to pay me in an expedient manner. Now, they are playing games, changing their story, trying to put me off and use all sorts of absurd tricks and tactics, designed to pay me the least amount of money possible. So, I have had it!
DO NOT GO TO DAWSON DENTAL! IF you have severe fear or anxiety over dental work, they will lie to you and tell you that they are sedation dentistry specialists...when in fact, they do not even have the proper LICENSING to be legally allowed to perform sedation! Avoid, avoid and especially avoid Dr. Neri Moss. She is fresh out of dental school, and she is in it for the M O N E Y! She will use techniques that are known to fail, just so you have to go back in and have it fixed and repeated, so that she can make more M O N E Y off of you!!