DateHookup.comBlocked Account, Won't Tell Me Why

K
This review was posted by
a verified customer
Verified customer

I read this complaint, and since it describes everything, I'm gonna repost his text, then give my particular details (btw: my member name on the site was KarlynATL):

"I joined the site this past summer under a particular nickname. A few months later, with no notice or warning, I was told by other members who were friends of mine that I was no longer appearing in their "favorites" section, they could no longer access my Profile and a search for "nicknames" could not locate my account. I sent an e-mail to customer service which was not responded too. I found this an odd situation, since I was still able to access my own Profile when signed on, and it still appeared as though I could post commentary in Pennsylvania Chat. When returning to chat after posting, my comments were not available to view.

Under the impression this was a computer glitch, I attempted to make another account under a different name. This new account was met with the same problems, and there was no notice that the account was awaiting approval. The same problem was attendant to three other nicknames, all with different AOL email addresses. Despite being denied full access under any name, all still received regular e-mailings from Datehookup.com notifying me of new members in my area; members with whom I could not communicate."


My story is pretty much the same. I realized something was wrong when I suddenly went from receiving an average of 10 messages each day, to none! It took me about a week to realize that, while my profile was listed as "Visual" to me, I was able to be seen by any other members!

I wrote CS, and didn't receive any reply. I thought maybe it was a glitch, so I posted a new profile--which, yet again, showed as viewable to me, but not to anyone else. I did this 2 more times, same result!

So, I decided to try once more (from a different laptop). Lo and behold, it was shown to members! But, when I next logged on (from first laptop) my profile was no longer listed! THEY HAD BANNED MY IP ADDRESS!!!

I wrote 2 more CS inquiries, which were ignored by datehookup.com.

(Especially upsetting b/c I hear complaints about fake profile on the site, & while I got daily compliments telling me my profile was one of the best on the site, administrators block me for no reason!)

Responses

  • Tu
    Tumbleweed Jun 11, 2009

    I was treated the very same. I used to be in the online lingerie business, and have many items left over. I offered them free to any one on DH. I even offered to send them at my expense. I posted pictures and sizes. With-in an hour I was banned and didn't know it for 2 days. I'm back on with another name. I've looked through the rules and can find nothing againest giving persents. ???
    My ID was "tumbleweed227"

    0 Votes
  • Ne
    needanswers Feb 06, 2010

    I joined datehookup a year ago and things were going well until I had one very scary date. When I told the gentleman that I didn't want a second date he became irate. He stated that he would do anything to have me removed from the site. Later that day he called and said, "Try to check your profile, [censored]!". I tried and lo and behold, I was banned from the site! Datehookup never contacted me. I've tried many times to re-enter the site to no avail. I've checked my profile using my neighbors PC and to my surprise, There it was!!! I don't know what to do about this problem. I'd like to warn other women about this gentleman who is clearly unbalanced. I'd like to continue using the site. I don't think it's fair that Datehookup is allowing one mean-spirited person ruin my chances of finding quality companionship. My ID on the site was "Warmbrandy".

    0 Votes
  • Ck
    CK59 Jul 06, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I was blocked from the datehookup site. In my personal write-up I said NO ALCOHOLICS, DRUG ADDICTS OR FELONS. I also said that I was into exercise/fitness and didn't date smokers. Apparently, I ticked off somebody that fit into one or all of those categories. While I can't talk to those people I started talking to, I do have to say there are more professional free dating services out there like singlesnet.com or plenty of fish. Move on is what I did.
    CK

    0 Votes
  • Pa
    paul4ucols Sep 18, 2010
    This comment was posted by
    a verified customer
    Verified customer

    i suddenly could not access my account (think they blocked me for some foolish reason; I never used profanity nor did i insult anyone), nor could i then access the unsubscribe page. i gotta problem here. who is the government agency i complain to about this?

    0 Votes
  • Be
    beffy Jun 06, 2012

    there is a man on this site claiming to be in the fbi and threatened my daughter with police action against her and her children because she would not send dirty pics. i confronted him and now he is harrassing me as well. I will be going to police with this as well.

    0 Votes
  • Re
    realist663 Jun 17, 2012

    Why complain to the government?, why not take care of the matter yourself instead of relying on someone else to do your job for you?

    0 Votes
  • Ba
    Barisole Jun 18, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Fake site from the start I only got short mails saying hi so I Paid then reply to those mails but the accounts were not active any more strange how did they mail me if they were not even on the site.

    0 Votes
  • Os
    Osotre Nov 22, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Too many fake profiles. Majority of people on the site to bash and belittle others. Long timers on the site have no personality and just start arguments.

    0 Votes
  • Fe
    Fely_69 Mar 21, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Datehookup...HANDS OFF!!! This is not a professional dating service. I was a former member of datehookup.com, I was starting to talk to some interesting people. I never violated terms of service.But obviously I have been deleted..
    Anyone with nothing better to do if they don't get a hook up from you flags your profile. So seems it is so simple on DH someone to defame and your account is deleted.
    Customer support doesn´t respond to anyone needs.

    0 Votes
  • Mw
    m. wetzel Apr 21, 2013

    One day I could access my account the next day my user name was no longer accepted. They said my email name/number were invalid. I know my email address is right. I've been using it for at least six years.

    0 Votes
  • On
    OnTheFlipSide Jun 29, 2013
    This comment was posted by
    a verified customer
    Verified customer

    It's full of fake names, bullies & trolls who have invisible profiles - go figure. At the end it's you who's punished, because you happened to step on the wrong toes. And the fakes rule the world, or at least DH world. STAY AWAY for your own sanity sake.

    0 Votes
  • On
    OnTheFlipSide Jun 29, 2013
    This comment was posted by
    a verified customer
    Verified customer

    this is a fake site full of fake profiles. Most of em are bullies who push u around on there forums. u block em, so what, they get 10 more fake profiles. And the life goes on.

    0 Votes
  • On
    OnTheFlipSide Jun 29, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Dustin keeps himself occupied i guess

    0 Votes
  • Ec
    ecuamiryam Jul 06, 2013

    I can not log in like I did yesterday this is ecuamiryam I sent complints several times in different sites of datehookup

    0 Votes
  • Fl
    flyingdutchman Aug 12, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I'm having the same problem, I joined Jan 2008 and made some really awesome friends. I like the site wherein I could go and chat with other people in the current events room, Recently (within the past few months) I decided to use the site in hopes of meeting someone special, well as it turns out I did meet a few prospects, I logged out of my account yesterday 8-11-13, then today, I tried to log back in with NO SUCH LUCK... It appears that each time I put my Info in (screen name and password) the sign-in screen resets itself... I am really bummed out over this as I feel I have lose some really cool friends... I thought perhaps my account was hacked and requested my password, which, Date hookup sent to me via email, then trying it AGAIN and AGAIN it failed... So, like the above poster, I tried to create a new account but had no luck, I agree, perhaps they block your IP address... Seriously, I have not done ANYTHING to be booted off! I don't get it!!! Very disappointed... No customer service either... 5 years it seems I wasted on that site... Did I say, "Very disappointed"? Holy Smokes...

    1 Votes
  • La
    latangaj Aug 12, 2013

    I haven't done anything wrong. I guess sumbody my ip adress cuz I wouldn't talk 2 them. I have meet some good people on here. But can't talk with them any mo cuz sumbody blocked me 4 no reason at all. I was really feeling dis guy. Didn't get a chance 2 give him my number. Its sum lo down people in this world. How am I goin get my profile off now they blocked me. Dis is sum bs...

    0 Votes
  • Ti
    tired of fake site Feb 13, 2014

    datehookup.com charged my credit card for their so called VIP service for six months, and then deleted my profile a day later for no reason! Something has to be done about this fake site!

    0 Votes
  • Pe
    peacantan61 Mar 06, 2015

    Why was blocked off datehookup

    0 Votes
  • Ch
    chevynova5307 Mar 06, 2015
    This comment was posted by
    a verified customer
    Verified customer

    After reading the information on this site I am glad Datehookup is giving me fits logging in. Now I can give up trying to sign in and having my information given to other sites without my permission. I give date hookup a thumbs down.

    0 Votes
  • Ch
    cheha Apr 15, 2015

    I also have had my profile blocked for no reason. Type in my name and fill out all required info, and still nothing happens. Type in the security code hit enter and it says user name or e-mail is wrong. What I would like to know is WHY

    0 Votes
  • Ch
    cheha Apr 15, 2015

    This last Sunday while trying to enter my acc. I noticed it had been blocked. I have always shown respect to others and cannot understand why this was done.?????????????????????????????????????????????

    0 Votes
  • Je
    jeep02jeep Sep 06, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I was a member for some length of time (jeep02jeep) ..I met someone and had my profile deleted..not that didn't work out and have been trying to get back on...it will switch me to other sites that you pay for, but won't let me log in on old account or set a new one. I have wrote to them and supposedly they were gonna work on it...but nothing!!

    0 Votes
  • Jt
    JTe53 Jun 15, 2016

    My problem with the datehookup.com site right now is that I'm constantly getting messages that someone has looked at my profile, but when I log on, there's no one showing up in the profile views section. One view is showing up, but that person viewed me over 2 weeks ago and I keep getting the message about a new view every couple of days. By the way, the profiles I found on the site were real people. I dated 3 of them in person after meeting them on the site. I admit it didn't work out, but I dated one for a year, one for 7 months, one for 3 months. I don't know what the policy is on banning people. I hate to think they'd ban someone without doing some investigating. There was someone on another site harassing me. I reported that person. But what would stop that person from falsely reporting me? Anyone who looked at messages back and forth would see that I was the one getting bombarded with them after a brief response that I wasn't interested. So all the site would have to do is take a look at the messages. I know it's an invasion of privacy in a way, but I really don't mind if they look at the messages when someone's harassing me. For a free site, date hookup isn't bad.

    0 Votes

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