The complaint has been investigated and
resolved to the customer's satisfactionResolved datapacket.net — scam hosting company datapacket.net
resolved to the customer's satisfaction
I purchased windows hosting from datapacket.net on 23 Mar 2009 to run my clients project which needed windows hosting.
I got my account but the project was not running on the server as it needed Microsoft dot net framework & that was not available on their server & also I didn't like the helm control panel.
I saw on datapakcet.net website they have 30 Days money back guarantee on all plans so I submitted a ticket to billing on same day I purchased their service requesting to issue me a full refund as I did not want their service.
Its going to be a week so far I do not have any reply from datapacket to my tickets, then I opened tickets to sales & again billing also but there is no reply. Even I called their toll free no but no one was there, just voice mail.
Even they are not saying that they do not want to refund.
support doesn't exist at all.
$10 is not important for me what I wanted was a word from them as a client but they did not respond at all.
datapacket.net is fraud / scam beware while dealing with this people.