Culver's review: service

I waited over 15 minutes at drive thru. Four Customers behind me go their food before I did. All I order was shrimp and a burger. I think they gave my food to someone else. I don't have a problem with an honest mistake. But no one apologized. I went inside after 20 minutes. The Manager refused to look me in the eye, then she got an attitude when I asked for a refund. still no aoplogy, I believe this branch is racist. I reported to the BBB. Will be willing to speak with media for the total disrespect.