Culver's review: Butter burger

I always held Culvers supreme to Mcdonalds until yesterday. what a huge disappointment that was. I ordered butter burger single with cheese, and everything on it. the bun was flat and dried out, the burger was cold and hard to bite into. I'm sure it had been laying around for a while. My family, my son, and his family eat at Culvers alot. They've always had good food and service there. Oh, I threw the burger out the window on the way home. Do you get better service by going inside to eat?