Ctg car service / company used by access-a-ride review: ctg car service the company that access-r-ride uses for the handicap people of new york city
this car service pick us up, my dad and I on a saturday morning, my cell phone was dropped in his car/van.
I called access a ride and 30 minutes on the phone trying to get information to ask if the drive could bring back my phone needless to say I had to wait till monday per the access a ride agent and told my phone would be dropped off at the base here in brookln where I reside... Only to have my son assist me when here was in brooklyn the am and the
tel. Operator at the this base claims my phone would be a lost and found box at 261 ave p, which is on the other side of brooklyn no where near my home..
Desired outcome: I expect better services and proper procedure/follow some type of protocol.I needed my phone. I have a 93 yr old Dad who is blind and hard of hearing.